Surgery Scheduler

Advanced ENT & Allergy; Atlanta (GA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Dental and vision insurance options

Paid holidays

PTO (accrual basis)

401k, LTD, and life insurance options

Job summary

Advanced Ear, Nose, Throat and Allergy is seeking an on-site surgery scheduler in North Atlanta to support 4 ENT physicians. The role covers verification of benefits, authorizations, scheduling with facilities or in-office, coordinating with vendors, deposits, and pre/post-op visits.

The ideal candidate is a team player with excellent communication, strong organizational skills, and experience handling multiple stakeholders including patients, facilities, and coworkers.

Qualifications

• Verify insurance benefits.
• Obtain insurance authorizations.
• Schedule procedures and pre/post-op visits.
• Collect surgery deposits per benefits.
• Coordinate with facilities and vendors.
• Maintain clear communication among staff, patients, and surgeons.
• Prepare pre-op facesheets.
• Answer patient calls promptly.

Responsibilities

• Verify insurance benefits.
• Obtain insurance authorizations and scheduling.
• Coordinate with facilities for procedures.
• Schedule pre/post-op appointments and deposits.
• Ensure smooth communication among surgical team and office staff.
• Respond to patient inquiries and manage scheduling changes.

Skills

Insurance verification

Scheduling

Patient communication

Team player

Organization

Tools

Greenway Health PrimeSuite

Job description

Our well-established ENT practice located in North Atlanta is seeking an on-site surgery scheduler to work in conjunction with one other scheduler to support 4 ENT physicians.

At Advanced Ear, Nose, Throat and Allergy, we strive to provide a high level of service to our patients, and this role is essentail to patients who are in need of surgery or in-office procedures! Our surgery schedulers are responsible for handling all aspects of scheduling from when the order is placed--checking benefits, obtaining authorizations, scheduling procedures with facilities or in-office, coordinating with vendors, collecting deposits, and scheduling all pre and post-op visits. This person needs to be a team player and have excellent communication skills. There are many personalities involved between patients, vendors, facilities, and coworkers, so being a people-person is a must!

Summary of Responsibilities

• Verify insurance benefits
• Obtain insurance authorizations
• Schedule procedures, as well as pre and post-op appointments
• Collect surgery deposits, depending on insurance benefits
• Coordinate with various facilities where procedures are performed
• Ensure communication between surgical assistants, facilities, and office staff, so that surgeries go smoothly
• Prepare pre-op facesheets for
• Answer and promptly return patient phone calls
• Other duties as assigned

• Positive, friendly personality
• Physician office experience
• ENT experience preferred but not required
• Greenway Health PrimeSuite software experience a plus
• Excellent customer service skills
• Strong organizational skills a must
• Ability to prioritize tasks

• Basic health insurance premium paid in full after 2 full months of employment
• Dental and vision insurance options
• Paid holidays
• PTO (accrual basis)
• 401k, LTD, and life insurance options