Surgery Scheduler

Advanced ENT and Allergy; Atlanta (GA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Dental and vision insurance

Paid holidays

PTO

401k, LTD, and life insurance

Job summary

Advanced Ear, Nose, Throat and Allergy in North Atlanta is seeking an on-site Surgery Scheduler to support 4 ENT physicians. Responsibilities include verifying benefits, obtaining authorizations, scheduling surgeries and pre/post-op visits, collecting deposits, and coordinating with facilities and vendors.

The role requires excellent communication, a team-oriented attitude, and strong organizational skills to manage multiple patients and processes in a busy ENT practice.

Qualifications

• Experience in a physician office setting preferred.
• Excellent customer service skills required.
• Strong communication and interpersonal skills with patients, vendors, and staff.
• Ability to multitask and manage competing priorities in a surgical scheduling environment.
• Familiarity with insurance benefits, authorizations, and billing processes is a plus.
• ENT experience is a plus but not required.

Responsibilities

• Verify insurance benefits
• Obtain insurance authorizations
• Schedule procedures, including pre- and post-op appointments
• Collect surgery deposits based on insurance benefits
• Coordinate with facilities where procedures are performed
• Ensure clear communication among surgical assistants, facilities, and office staff for smooth surgeries
• Prepare pre-op facesheets
• Answer and promptly return patient phone calls
• Other duties as assigned

Skills

Customer service

Communication

Organizational skills

Task prioritization

Team player

People skills

Tools

Greenway Health PrimeSuite

Job description

Our well-established ENT practice located in North Atlanta is seeking an on-site surgery scheduler to work in conjunction with one other scheduler to support 4 ENT physicians.

At Advanced Ear, Nose, Throat and Allergy, we strive to provide a high level of service to our patients, and this role is essentail to patients who are in need of surgery or in-office procedures! Our surgery schedulers are responsible for handling all aspects of scheduling from when the order is placed--checking benefits, obtaining authorizations, scheduling procedures with facilities or in-office, coordinating with vendors, collecting deposits, and scheduling all pre and post-op visits. This person needs to be a team player and have excellent communication skills. There are many personalities involved between patients, vendors, facilities, and coworkers, so being a people-person is a must!

Summary Of Responsibilities

• Verify insurance benefits
• Obtain insurance authorizations
• Schedule procedures, as well as pre and post-op appointments
• Collect surgery deposits, depending on insurance benefits
• Coordinate with various facilities where procedures are performed
• Ensure communication between surgical assistants, facilities, and office staff, so that surgeries go smoothly
• Prepare pre-op facesheets for
• Answer and promptly return patient phone calls
• Other duties as assigned

Requirements

• Positive, friendly personality
• Physician office experience
• ENT experience preferred but not required
• Greenway Health PrimeSuite software experience a plus
• Excellent customer service skills
• Strong organizational skills a must
• Ability to prioritize tasks

Benefits

• Basic health insurance premium paid in full after 2 full months of employment
• Dental and vision insurance options
• Paid holidays
• PTO (accrual basis)
• 401k, LTD, and life insurance options