Surgery Patient Navigator & Care Coordinator

Memorial Healthcare System; Florida; On-site; USD 48,000 - 62,000; Full time

Job summary

Memorial Healthcare System is seeking a Patient Navigator to guide patients through the healthcare system, coordinating care across physicians, staff, and services to ensure safety and high-quality outcomes. The role includes connecting patients with services, navigating insurance authorizations, and coordinating pre- and post-procedure care with the clinical team.

The ideal candidate brings at least 1 year in a healthcare setting, strong communication skills, and experience with EPIC and

Qualifications

• 1 year of experience in a healthcare setting
• Strong communication and coordination with patients and providers
• Proficiency with electronic medical records systems (EPIC) and Microsoft Office

Responsibilities

• Collect and manage clinical data prior to consultations or procedures.
• Coordinate care between providers and connect patients to services.
• Assist with authorizations, scheduling, referrals and patient education on insurance matters.
• Utilize multiple communication methods (telehealth, in-person, email, phone) to support patients.

Skills

Care coordination

Communication

Patient advocacy

Detail oriented

BLS certification

Education

High School Diploma or equivalent

BLS Certification

Tools

EPIC

Excel

PowerPoint

Word

Job description

Memorial Healthcare System is seeking a Patient Navigator to guide patients through the healthcare system, coordinating care across physicians, staff, and services to ensure safety and high-quality outcomes. The role includes connecting patients with services, navigating insurance authorizations, and coordinating pre- and post-procedure care with the clinical team.

The ideal candidate brings at least 1 year in a healthcare setting, strong communication skills, and experience with EPIC and