General Surgery Care Navigator (Non-Clinical)

Memorial Healthcare; United States; On-site; USD 42,000 - 64,000; Full time

Job summary

Memorial Healthcare System in Pembroke Pines, FL, is seeking a Patient Navigator who guides patients through the healthcare system, coordinates care across physicians and staff, and connects patients to available services and insurance resources.

The role collaborates with physicians and the care team, uses EPIC EMR, and requires strong communication and organizational skills to ensure safe, high-quality care across the continuum.

Qualifications

• Requires 1 year healthcare experience.
• BLS Certification (American Heart Association) required or equivalent.
• Familiarity with EPIC EMR and MS Office software helpful.

Responsibilities

• Collect and manage clinical data prior to consultations or procedures.
• Coordinate care between providers and connect patients to services and referrals.
• Assist with obtaining authorizations and scheduling appointments as needed.
• Utilize multiple communication methods (telehealth, in-person, phone, email) to support patients.
• Provide educational resources about conditions, treatment plans, and insurance aspects.

Skills

Care coordination

Communication

Data collection

Education

High School Diploma

BLS Certification

Tools

EPIC EMR

Excel

PowerPoint

Job description

Memorial Healthcare System in Pembroke Pines, FL, is seeking a Patient Navigator who guides patients through the healthcare system, coordinates care across physicians and staff, and connects patients to available services and insurance resources.

The role collaborates with physicians and the care team, uses EPIC EMR, and requires strong communication and organizational skills to ensure safe, high-quality care across the continuum.