Surgery Patient Liaison & Scheduling Specialist

Veterans in Healthcare; Spartanburg (SC); On-site; USD 32,000 - 46,000; Full time

Job summary

Medical Group of the Carolinas in Spartanburg, SC is seeking a Surgery Patient Coord for the MGC Division of Surgery Skylyn. The role acts as a liaison between the physician’s practice and patients, providing accurate information about the surgeon, the practice, and anticipated procedures.

You will coordinate consultations, quotes, and scheduling, handle pre- and postoperative details, collect payments, and maintain rapport with patients.

Qualifications

• Three to five years with increased responsibility in a surgical practice or customer service- oriented position.
• CPR Certification is preferred.
• MA/LPN/RTR credentials are listed as acceptable.
• Associate degree is considered preferred education.

Responsibilities

• Facilitates the surgeon’s consultation with the patient by providing both pre-and postoperative information, effective fee quoting, and scheduling optimization.
• Briefs patients with procedures of interest.
• Consults surgical quotes.
• Books surgery dates.
• Collects payments.
• Establishes rapport with patients.
• Follows up with prospects, tracks patients, sends correspondence, handles cancellations/rescheduling, assists doctor during consultation and evaluation, and other office administrative duties.
• Crossover into nursing duties as needed.
• Perform other duties as assigned.

Skills

Communication

Customer service

Office coordination

Education

High School Diploma

MA/LPN/RTR

CPR Certification

Associate degree

Job description

Medical Group of the Carolinas in Spartanburg, SC is seeking a Surgery Patient Coord for the MGC Division of Surgery Skylyn. The role acts as a liaison between the physician’s practice and patients, providing accurate information about the surgeon, the practice, and anticipated procedures.

You will coordinate consultations, quotes, and scheduling, handle pre- and postoperative details, collect payments, and maintain rapport with patients.