Surgery Patient Coord-MGC Division of Surgery

Veterans in Healthcare; Spartanburg (SC); Presencial; USD 32.000 - 46.000; Jornada completa

Descripción de la vacante

Medical Group of the Carolinas in Spartanburg, SC is seeking a Surgery Patient Coord for the MGC Division of Surgery Skylyn. The role acts as a liaison between the physician’s practice and patients, providing accurate information about the surgeon, the practice, and anticipated procedures.

You will coordinate consultations, quotes, and scheduling, handle pre- and postoperative details, collect payments, and maintain rapport with patients.

Formación

• Three to five years with increased responsibility in a surgical practice or customer service- oriented position.
• CPR Certification is preferred.
• MA/LPN/RTR credentials are listed as acceptable.
• Associate degree is considered preferred education.

Responsabilidades

• Facilitates the surgeon’s consultation with the patient by providing both pre-and postoperative information, effective fee quoting, and scheduling optimization.
• Briefs patients with procedures of interest.
• Consults surgical quotes.
• Books surgery dates.
• Collects payments.
• Establishes rapport with patients.
• Follows up with prospects, tracks patients, sends correspondence, handles cancellations/rescheduling, assists doctor during consultation and evaluation, and other office administrative duties.
• Crossover into nursing duties as needed.
• Perform other duties as assigned.

Conocimientos

Communication

Customer service

Office coordination

Educación

High School Diploma

MA/LPN/RTR

CPR Certification

Associate degree

Descripción del empleo

Surgery Patient Coord-MGC Division of Surgery-Skylyn

Location: Spartanburg, South Carolina, United States

Medical Group of the Carolinas

MGC - Div Of Surgery - Skylyn

Days

Job ID: P-108278

015

widget: Full Time

M-Thur 8am-5pm; Fridays 8am-12pm

Description

Job Requirements

Position Summary Serves as a liaison between the physician’s practice and future, current, and former patients. Provides accurate information about the surgeon, the practice and the anticipated procedures.

Minimum Requirements

Education

• High School Diploma Experience
• Three to five years with increased responsibility in a surgical practice or customer service- oriented position License/Registration/Certifications
• MA/LPN/RTR
• CPR Certification Preferred Requirements Preferred Education
• Associate degree Preferred Experience
• Surgery office experience
• Experience creating or developing marketing or sales programs Preferred License/Registration/Certifications
• N/A Core Job Responsibilities
• Facilitates the surgeon’s consultation with the patient by providing both pre-and postoperative information, effective fee quoting, and scheduling optimization.
• Briefs patients with procedures of interest
• Consults surgical quotes
• Books surgery dates
• Collects payments
• Establishes rapport with patients.
• Follows up with prospects, tracks patients, sends correspondence, handles cancellations/rescheduling, assists doctor during consultation and evaluation, and other office administrative duties.
• Crossover into nursing duties as needed.
• Perform other duties as assigned.
• Must be in good physical condition and able to withstand the stress and demands of an active position.
• Manual dexterity, good eye/hand coordination and acceptable vision needed in daily work.
• Must have strong knowledge of organizational dynamics and have excellent communication/coaching skills.
• Must be able to establish and maintain effective working relationships with patients, employees, the public, and other agencies.
• Must be able to respond calmly and efficiently in crisis situations.
• Effective verbal and written communication skills based on the command of the English language.
• Must be able to perform the following functions: standing for long hours, walking, stooping, bending, sitting, pushing, pulling, and squatting.
• Must be able to lift 30+ lbs. in order to lift/move patients, equipment, and/or supplies utilized in the work place