Surgery Imaging Field Engineer I – Onsite NM/El Paso

GE HealthCare (United States); New Mexico; On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Company car provided

Relocation assistance

Job summary

GE HealthCare is seeking a Field Engineer for the Surgery (OEC Imaging) role to provide region-based support for a single modality to GE HealthCare Field Engineers. The work is at customer locations in the New Mexico/El Paso TX area, with a company car provided for onsite support.

The role demands strong technical background, excellent customer skills, and solid administrative practices. You will handle installations, maintenance, troubleshooting, and customer follow-up while collaborating

Qualifications

• Requires degree in Electrical/Biomedical/Mechanical Engineering or military equivalent.
• Experience with Web applications and Microsoft Office.
• Must have and maintain a valid driver's license.
• Willingness to be available after hours or on-call including weekends.

Responsibilities

• Learn to complete on-time and accurate Installations, Preventative Maintenance, FMIs and/or ISIs.
• Assist with basic troubleshooting and service repairs under supervision.
• Communicate effectively with teammates, customers and colleagues.
• Follow up with customers to ensure resolution and satisfaction.
• Identify value-added services to help customers run their business efficiently.
• Maintain service logs, internal records and parts orders timely.
• Follow GEHC escalation process to resolve issues quickly.
• Engage with account community for key accounts.
• Support sales opportunities such as contract renewals and revenue programs.

Skills

Web applications

Microsoft Office

Driver's license

On-call availability

Education

Bachelor/Associate degree in Engineering

Military education equivalent

GEHC Biomed/FE internship/externship

HS diploma + 4 years servicing electronics

Job description

GE HealthCare is seeking a Field Engineer for the Surgery (OEC Imaging) role to provide region-based support for a single modality to GE HealthCare Field Engineers. The work is at customer locations in the New Mexico/El Paso TX area, with a company car provided for onsite support.

The role demands strong technical background, excellent customer skills, and solid administrative practices. You will handle installations, maintenance, troubleshooting, and customer follow-up while collaborating