Surgery Counselor

Appone; Naples (FL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

401K

Vacation time

Sick time

Job summary

Frantz EyeCare in Naples is seeking a full-time coordinator to educate patients about surgery, review all options, and close the sale while scheduling all required appointments.

The role also includes follow-up with patients who postpone surgery due to financing or questions and acts as a liaison with referring physicians to coordinate shared care for mutual patients within a busy Southwest Florida practice.

Qualifications

• Sales experience required.
• Strong customer service skills.
• High attention to detail.
• Self-motivated and proactive.
• Independent performer.
• Professional appearance.
• Energetic and punctual.
• Ability to manage multiple tasks.
• Ability to work with set schedules.

Responsibilities

• Educate patients about surgery and review all options.
• Close the sale and schedule all necessary appointments.
• Perform follow-up communications for those who defer due to financing or questions.
• Liaise with referring doctors and their staff involved in shared care of patients.

Skills

Sales experience

Customer service

Attention to detail

Self-starter

Independent worker

Professional appearance

Energetic and punctual

Multitasking

Schedule adherence

Job description

Large multi- specialty medical practice is seeking a full time coordinator.

The coordinator will be responsible for educating the patients about surgery and reviewing all surgical options available to them. This position is responsible for “closing the sale” and scheduling all necessary appointments associated with their procedure. Also responsible for performing routine follow-up communication for those that have not proceeded with surgery due to financing, hesitation, questions, etc. helping to eliminate any concerns or obstacles. Position also serves as a liaison with referring doctors and their staff that have shared care of mutual patients.

401K

Vacation & Sick time

Location is primarily Naples but will also travel to Fort Myers.

Position Requirements

Qualifications for representative:

• Sales experience
• Exceptional customer service skills
• Strong attention to detail
• Strong self-starter
• Independent performer
• Professional appearance
• Energetic and punctual
• Ability to manage multiple tasks
• Ability to work with set schedules

Full-Time/Part-Time Full-Time

About the Organization

Established in Fort Myers, FL, as Florida Eye Health in 1994 by Jonathan M. Frantz, MD, FACS, the practice changed its name to Frantz EyeCare in late 2012. Frantz EyeCare is a well-established and growing practice in Southwest Florida with locations in Fort Myers, Naples, Cape Coral, Lehigh Acres, and Punta Gorda.
Our people are the reason for our continued success. We are a team of thinkers and innovators, and are committed to changing the lives of the residents of SWFL by improving their quality of life through better vision.
Here are the top 5 elements that describe the very essence of what makes Frantz EyeCare a special place.
Impacting our patients' everyday lives.
We impact our community and the world by changing people's lives through better vision and improved confidence. Investing in the right people and seeing great results is critical to our growth as a practice. We continually train and improve our processes and systems to achieve the best clinical outcomes and operational efficiencies.
Embracing a no-limits mindset.
At Frantz EyeCare the galaxy is the limit. We recognize and are continually adapting to change and innovating our technology. This enables us to see opportunities where others do not and motivates us to challenge ourselves to realize what is possible for the future.
Improving every year.
We believe in driving improvement and innovation. We will push your limits to achieve your greatest self.
We win as a team.
We win when the entire Frantz EyeCare team works together to drive strong results. We each play a critical role in our collective success. When we work together as a team, we can accomplish more than what is possible individually.

EOE Statement

Frantz EyeCare is an Equal Opportunity Employer.

We believe a diverse workforce strengthens our organization. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, veteran status, genetic information, or any other protected characteristic under applicable law.

This position is currently accepting applications.