Surgery Coordination & Patient Care Specialist

Abrazo Health; Glendale (AZ); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with employer match

Paid time off

Career development

HSAs/FSAs

Employee Assistance Program

Job summary

Abrazo Health is seeking a dedicated Surgery Scheduler Coordinator to join our Arrowhead Cardio team. This role handles verification of insurance, pre-operative certifications, authorizations, and scheduling related pre-operative labs and post-surgery care.

You will work under Tenet Physician Resources and collaborate with physicians and hospital staff to ensure smooth scheduling, patient education, and timely communications.

Qualifications

• High school diploma/GED.
• Minimum of one year working in medical insurance or healthcare related field; Previous surgery scheduling experience strongly preferred.

Responsibilities

• Adheres to and supports the mission, purpose, philosophy, objectives, policies, and procedures of Tenet Physician Resources.
• Adheres to the Tenet HIPAA Compliance Plan and the Privacy Standards Confidentiality Agreement.
• Demonstrates support for the Tenet Corporate Compliance Program by being knowledgeable of compliance responsibilities as expressed in the Code of Conduct; adhering to federal and state laws, rules, regulations, and corporate policies and procedures that affect job functions/responsibilities; and reporting compliance issues.
• Triage surgical candidates as required by the physicians.
• Work with appropriate hospital personnel to obtain information as required for surgery scheduling.
• Educate patients about planned surgery.
• Verify insurance information in the electronic system and obtain necessary authorizations prior to surgery.
• Work in concert with surgeons to obtain medical clearances and preoperative testing as required by hospital protocols.
• Confirm and reschedule return appointments as necessary; notify manager with patient account and insurance issues.
• Provide assistance to administrative or clinical staff as needed, and other duties as assigned.

Skills

Surgery scheduling

HIPAA compliance

Insurance verification

Customer service

Education

High school diploma/GED

Job description

Abrazo Health is seeking a dedicated Surgery Scheduler Coordinator to join our Arrowhead Cardio team. This role handles verification of insurance, pre-operative certifications, authorizations, and scheduling related pre-operative labs and post-surgery care.

You will work under Tenet Physician Resources and collaborate with physicians and hospital staff to ensure smooth scheduling, patient education, and timely communications.