Surface Repair Apprentice

Surface Experts; Round Rock (TX); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Bonus based on performance

Company car

Opportunity for advancement

Paid time off

Training & development

Wellness resources

Job summary

Surface Experts is hiring a Repair Technician to join our hands-on team in Round Rock, TX. You will drive to customer sites, perform surface repairs in under two hours, and deliver world-class customer service with a focus on quality and cleanliness.

Ideal candidates enjoy working with their hands, can identify and match colors, and are open to learning. We offer paid training, advancement tracks, a benefits package, and a schedule with no weekends or late shifts.

Qualifications

• Be open to learn.
• Enjoy working on your own.
• Have experience working with your hands - Could come varied sources: construction, manufacturing, painting, or even a personal hobby.
• Ability to identify, compare, and recreate colors - Understanding color and how to match color is a large part of what we do.

Responsibilities

• Drive to our customers to perform the jobs scheduled for the day
• Display world-class customer service for tenants and property management staff
• Track work progress and notes in our dispatch tool
• Understand and utilize our unique 5-step repair process
• Problem-solve repairs with creativity
• Communicate with the support team if questions arise

Skills

Hands-on experience

Color matching

Willingness to learn

Job description

Responsive recruiter

Benefits:

• Bonus based on performance
• Company car
• Opportunity for advancement
• Paid time off
• Training & development
• Wellness resources

Do you like working with your hands? Do you enjoy variety in your work? Surface Experts Technician might be the job for you! Enjoy using your creativity to problem-solve repairs that typically take less than an hour.

We Offer:

• Pay raise following paid training program completion
• Direct four-week track to Surface Repair Technician, with further grow opportunities within the company
• No weekends, late nights, or evenings (overtime is available)
• Paid holidays and paid time off
• Car provided
• Health: Free 24/7 virtual care for you and your family — medical, referrals, lab work, doctor notes, etc — with less than 10 minutes average connect times and no waiting period
• Weekly team meetings with breakfast

Requirements

• Be open to learn
• Enjoy working on your own
• Have experience working with your hands - Could come varied sources: construction, manufacturing, painting, or even a personal hobby
• Ability to identify, compare, and recreate colors - Understanding color and how to match color is a large part of what we do

Hiring Process

• Within 24 hours: Owner will reach out
• Within 72 hours: In-person interview

Duties:

• Drive to our customers to perform the jobs scheduled for the day
• Display world-class customer service for tenants and property management staff
• Track work progress and notes in our dispatch tool
• Understand and utilize our unique 5-step repair process
• Problem-solve repairs with creativity
• Communicate with the support team if questions arise

About Surface Experts

Surface Experts is an all-inclusive surface repair service provider. We repair minor damage to surfaces like Floors, Countertops, Bathtubs, Cabinets, Appliances, Furniture, Elevator Panels … Almost Everything! Most repairs are simple and smaller than a dinner plate, yet our competition focuses on complete resurfacing. Our objective is to deliver a positive customer experience and cultivate lasting relationships. We focus on saving our customers time, money, and materials that would otherwise end up in a landfill.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, or any other legally protected status.

Compensation: $16.00 - $21.00 per hour

About Surface Experts

Surface Experts is an all-inclusive surface repair service provider. We repair small damage to surfaces like Floors, Countertops, Bathtubs, Cabinets, Appliances, Furniture, Elevator Panels … Almost Everything!. We pride ourselves in our ability to provide incredibly fast service, while maintaining a friendly and professional atmosphere in our support center and on jobsites. We combine old school skill sets with new technology and products, resulting in a durable and appealing repair all provided with a smile.

• Most repairs are simple and smaller than a dinner plate, yet our competition focuses on complete resurfacing. Our objective is a happy customer and a long-term relationship. We focus on saving our customers time, money and wasted materials that end up in a landfill.
• Our typical repair requires only 1 to 2 tablespoons of product so our technicians can carry their entire set of tools and equipment in a small vehicle. Our approach is clean and free of odors in less than two hours.

Our Mission

Our mission is to develop outstanding teams by investing in strong relationships. Together we work to solve our customers’ problems by reducing the waste of time, money and materials which end up in landfills.

Our Vision

To establish and lead a nationally recognized market for surface repair as an alternative to replacement or complete refinishing. Our goal is to be represented in every major metropolitan area, and for our brand to be synonymous with spot repair among all facilities and maintenance management.

Core Values

Serve Others

• Put Relationships First
• No Jerks
• Be Humble

Be a Problem Solver

• Be Curious
• Seek to Understand the Cause of the Problem
• Work Smart
• Constantly Improve

Trust the Process

• Be Organized
• Be Teachable
• Put Business Needs Above Personal Wants

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Surface Experts Corporate.