Apprentice - Surface Technician

Surface Experts; Garland (TX); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Bonus based on performance

Company car

Flexible schedule

Paid time off

Training & development

Profit sharing

Company parties

Uniforms provided

Advancement opportunities

Paid time off

Job summary

Surface Experts is seeking a hands-on Technician in the Garland, TX area to handle on-site repairs for a variety of surfaces. You’ll use your problem-solving skills to complete creative repairs usually under an hour and deliver world-class customer service.

Tools and a branded company vehicle are provided; training is included, and there are opportunities for advancement. A valid driver’s license and color-matching ability are required.

Qualifications

• Experience working with your hands in trades, construction, painting or related hobbies.
• Must be able to see, distinguish, and match colors accurately.
• Valid driver's license and clean driving record required.

Responsibilities

• In the field daily: complete 4+ on-site repairs.
• Provide excellent customer service to tenants and property managers.
• Update repair progress in CRM/Dispatch tool.
• Collaborate with the support team to resolve questions.
• Follow Surface Experts’ 5-step repair process.

Skills

Hand skills

Color matching

Driver's license

Job description

Benefits

• Bonus based on performance
• Company car
• Company parties
• Competitive salary
• Flexible schedule
• Free uniforms
• Opportunity for advancement
• Paid time off
• Profit sharing
• Training & development

Do you like working with your hands? Do you enjoy variety in your work? Surface Experts Technician might be the job for you! Enjoy using your creativity to problem-solve repairs that typically take less than an hour.

We Offer:

• Pay range of $18 to $25 per hour: including base pay and performance-based bonuses.
• Bonus Opportunities: monthly bonus program depending on add-on repairs
• Company Car: each technician drives a branded company vehicle for job duties.
• Tools Provided: all necessary tools and products are provided.
• Paid Time Off: paid holidays and accrued paid time off
• Paid Training: includes onboarding, one-week new hire training, and ongoing surface repair training.
• Good Work/Life Balance: no required weekends, late nights, or evenings (overtime is potentially available)
• Small Business Culture: local business owner works closely with teams and conducts weekly check-in meetings with teams.
• Supportive Work Environment: teams celebrate achievements and collaborate in their approach to problem-solving.

Requirements

• Experience working with your hands - relevant experience could be in construction, manufacturing, painting, or even a personal hobby.
• Must be able to see, distinguish, and replicate colors. Understanding color and how to match color is a large part of what we do.
• Must have a valid driver's license and a clean driving record.

Hiring Process

• Within 24 hours: A live team member will reach out to all applicants
• Within 72 hours: We’ll schedule an in-person interview

Duties:

• In the field daily: generally complete 4 or more creative repairs on-site each day.
• Display world-class customer service for tenants and property management staff.
• Update progress on repairs by entering information and notes on our CRM/Dispatch tool.
• Communicate with the support team with questions.
• Understand and utilize our unique 5-step repair process.
• Employ each tool in your custom tool-kit.
• Problem-solve repairs with creativity in a variety of settings like apartments, hotels, moving sites, construction sites, etc.

Watch: A Day in the Life of a Surface Experts Technician

About Surface Experts

Surface Experts is an all-inclusive surface repair service provider. We repair minor damage to surfaces like Floors, Countertops, Bathtubs, Cabinets, Appliances, Furniture, Elevator Panels … Almost Everything! Most repairs are simple and smaller than a dinner plate, yet our competition focuses on complete resurfacing. Our objective is to deliver an outstanding customer experience and cultivate lasting relationships. We focus on saving our customers time, money, and materials that would otherwise end up in a landfill.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Surface Experts Corporate.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Surface Experts Corporate.