Surety & Commercial Lines Client Service Lead - Hybrid

Arthur J. Gallagher & Co.; Denver (CO); Ibrido; USD 60.000 - 95.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive compensation

Comprehensive benefits

Career development opportunities

Collaborative culture

Global reach and local impact

Descrizione del lavoro

Gallagher in Denver, CO is seeking a Property and Casualty licensed Associate Commercial Lines Client Service Manager to lead service delivery for commercial clients. You will collaborate with the team to build lasting client relationships, address risk management needs, and ensure high-quality solutions across the portfolio.

The role emphasizes renewing client relationships, providing tailored coverage guidance, and supporting team members with consultative conversations to drive value.

Competenze

• Bachelor's degree or equivalent experience in client service management.
• Property and Casualty Insurance License.
• Proficiency in EPIC agency management system and Microsoft Office.
• Desire to build relationships and deliver results.
• Adaptability and resilience with shifting priorities.
• Collaborative mindset to work with teams across Gallagher.

Mansioni

• Manage bond files for surety clients and prepare bid bonds.
• Oversee renewal process by gathering info, assessing needs, and delivering tailored solutions.
• Build and maintain strong client relationships through timely responses and excellent service.
• Support team with risk management discussions and personalized strategies.
• Conduct regular audits to ensure compliance with regulations and maintain high service standards.
• Keep client and policy data accurate in Gallagher’s systems and perform audits.
• Utilize Gallagher’s technology to boost productivity and streamline processes.
• Mentor junior staff with feedback and promote professional growth.
• Manage multiple priorities to meet client expectations.

Conoscenze

Client service

Relationship building

Adaptability

Team collaboration

Formazione

Bachelor's degree

High School Diploma + 3+ years experience

Strumenti

EPIC

Microsoft Office

Descrizione del lavoro

Gallagher in Denver, CO is seeking a Property and Casualty licensed Associate Commercial Lines Client Service Manager to lead service delivery for commercial clients. You will collaborate with the team to build lasting client relationships, address risk management needs, and ensure high-quality solutions across the portfolio.

The role emphasizes renewing client relationships, providing tailored coverage guidance, and supporting team members with consultative conversations to drive value.