Surety Bond Account Manager – Client & Renewal Expert

TIS Insurance Services; Knoxville (TN); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Retirement Plan

Mon-Fri Schedule

Disability Insurance

Job summary

TIS Insurance Services seeks an experienced Surety Bond Account Manager to oversee bond accounts, coordinate issuance and renewals, and maintain precise financial records. The role emphasizes strong knowledge of bond terminology, markets, and underwriting practices to guide diverse clients.

You will manage certificates, statements, and reports, support underwriter meetings, and ensure timely documentation. Proficiency with MS Office and common bond software is expected.

Qualifications

• High school education or equivalent is required; college degree is a plus.
• Experience in insurance is preferred and helpful.
• Licensing may be required; ability to obtain licenses as needed.

Responsibilities

• Provide superior customer service to clients and surety companies, maintaining relationships and clear communication.
• Request and maintain up-to-date financial statements, credit lines, certificates, and reports.
• Set up and maintain electronic files for bonds and financial records.
• Attend meetings with underwriters or clients as requested.
• Prepare indemnity agreements and follow up for timely receipt.
• Process bonds, invoices, and communications using underwriting guidelines.

Skills

Communication skills

Customer service

Organizational skills

Independent work

Education

High School Diploma or GED

College degree preferred

Tools

AMS360

ImageRight

ERLON

Job description

TIS Insurance Services seeks an experienced Surety Bond Account Manager to oversee bond accounts, coordinate issuance and renewals, and maintain precise financial records. The role emphasizes strong knowledge of bond terminology, markets, and underwriting practices to guide diverse clients.

You will manage certificates, statements, and reports, support underwriter meetings, and ensure timely documentation. Proficiency with MS Office and common bond software is expected.