Remote Surety Account Manager — Bonds, Growth & Retention

USI Insurance Services; Bedford (NH); Hybrid; USD 65,000 - 85,000; Full time

Benefits offered by this job

Health benefits

Wellness program

Scholarships for associates' children

Paid time off

Diversity & inclusion program

Job summary

USI Insurance Services in Bedford, NH is seeking a professional to manage and retain Commercial Lines Surety client accounts, handling marketing, inquiries, and coverage reviews.

Responsibilities include facilitating bond processes, underwriting coordination, cross-selling opportunities, and renewal management to prevent lapses. The role supports Sales and Account Executives and requires strong surety knowledge.

Qualifications

• 2+ years of Commercial Property & Casualty Surety experience in an insurance Agency.
• College degree preferred.
• Comprehensive understanding of Surety coverages, underwriting, and rating concepts.
• Knowledge of bonds, bond market selection, and bond issuance required.
• Must hold or be willing to obtain Property & Casualty insurance license.
• Notary license or willingness to obtain within one year of hire.

Responsibilities

• Provide proactive, personalized support to assigned Commercial Lines Surety clients. Maintain 92% retention of client accounts.
• Handle all aspects of Commercial Lines Property & Casualty insurance as related to Surety.
• Facilitate client signing of indemnity agreements and underwriting process of bond requests.
• Seek carrier approval for bonds outside lines of authority.
• Issue bonds, riders, endorsements, and consents.
• Provide insurance technical expertise to Sales and Account Executives during the sales process.
• Capture, assist, design, and manage the service platform.
• Manage client renewal expirations and avoid any lapse in coverage.

Job description

USI Insurance Services in Bedford, NH is seeking a professional to manage and retain Commercial Lines Surety client accounts, handling marketing, inquiries, and coverage reviews.

Responsibilities include facilitating bond processes, underwriting coordination, cross-selling opportunities, and renewal management to prevent lapses. The role supports Sales and Account Executives and requires strong surety knowledge.