After Hour Specialist (Full Time $19.00/hour)

Catholic Charities of Onondaga County; City of Syracuse (NY); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Flexible Work Schedules

Remitted Tuition

Professional Development

Competitive Pay and Work Life Benefits

Professional Supervision and Coaching

Recognition and Appreciation Programs

Opportunities for Growth and Promotion

Job summary

Catholic Charities of Onondaga County is seeking an After Hours Support Specialist to assist active Supportive Housing clients after hours, coordinating services with caseworkers to help clients maintain housing goals. The role requires crisis intervention, transportation, and daily living skill support,with documentation for funding sources and program reports.

Hours include Mon/Tue/Fri 2pm–10pm and Sat/Sun 9am–5pm; salary is $19.00 per hour.

Qualifications

• Bachelor’s Degree in Human Services or related field preferred.
• High school diploma with three years relevant experience.
• Experience with crisis intervention and supports preferred;
• Candidates with lived experience are preferred, and encouraged to apply.

Responsibilities

• Provide professional, after-hours support to active Supportive Housing clients.
• Coordinate crisis intervention, grocery shopping, transportation, housekeeping, and daily living skills.
• Collaborate with the Supportive Housing Caseworkers to ensure consistent service delivery.
• Complete reporting forms for government agencies and funding sources; maintain client files.
• Assist with furnishing and supplying apartments as needed.

Skills

Crisis intervention

Creative problem solving

Negotiation skills

Basic computer skills

Education

Bachelor’s Degree in Human Services or related field

High school diploma with three years relevant experience

Job description

Overview

Thrive and Change Lives

Catholic Charities of Onondaga County is dedicated to caring for those in need while promoting human development, collaboration, and the elimination of poverty and injustice; helping people in need regardless of their religion, race, ethnicity, or nationality. We believe that all people have infinite value and are worthy of our respect and compassion. Above all, we are committed to creating hope and transforming lives.

We believe that quality service begins with a passionate, motivated and hardworking workforce; a positive and caring work environment, and recognition for the challenging work our employees perform in service to others. For these reasons and many more Catholic Charities of Onondaga County is a great place to work!

Flexible Work Schedules

Remitted Tuition

Professional Development

Competitive Pay and Work Life Benefits

Professional Supervision and Coaching

Recognition and Appreciation Programs

Opportunities for Growth and Promotion

Responsibilities

The After Hours Support Specialist will provide supportive services for active Supportive Housing participants after regular business hours to maintain housing that is consistent with the client’s individualized housing goals developed in collaboration with the Supportive Housing Caseworker. In addition to their case worker, clients will have access to the After Hours Support Specialist for assistance with any additional needs that include essential life skills and crisis intervention.

The After Hours Specialists will provide professional, skilled and consistent after hours support services to active Supportive Housing clients including but not limited to, the coordination and delivery of services related to crisis intervention, grocery shopping, transportation to appointments, housekeeping, and basic daily living skills. Work in conjunction with the Supportive Housing Caseworkers to ensure consistency of service delivery between after-hours support, and regular business hours, and to maintain housing and all individualized housing goals. Research and refer clients to community resources and other organizations, and network with community service providers. Complete all necessary reporting forms for government agencies and funding sources (UCR’s, progress notes, referrals, and statistics). Maintain client case files. Maintain appropriate communication with caseworkers, supervisors and other funding sources, notifying appropriate parties of any safety issues in a timely manner. Maintain guidelines established by the funding sources and Catholic Charities policies and procedures. Perform additional duties related to housing individuals and helping them remain housed, including but not limited to furnishing and supplying apartments.

Pay for this position is $19.00/ hour

Hours for this position is: Mon, Tues, and Fri - 2pm to 10pm and Sat and Sun are 9am to 5pm

Qualifications

Education and/or Experience Required at Entry:

• Bachelor’s Degree in Human Services or related field preferred. High school diploma with three years relevant experience working with individuals with substance abuse/ mental health concerns
• Experience with crisis intervention and supports preferred;
• candidates with lived experience are preferred, and encouraged to apply.

Licenses/Certificate/Clearances:

• Valid N.Y.S. Drivers License,
• Registered & Insured Vehicle
• N.Y.S. Child Abuse Registry clearance.

Skills/Abilities:

• Basic computer skills.
• Creative problem solving.
• Negotiation skills.

Catholic Charities is an Equal Opportunity Employer and is committed to building on our foundation of a diverse workforce; and fostering an inclusive environment that encourages the recruitment and engagement of a workforce that fully represents the community we serve. We do not discriminate against any employee or applicant on the basis of race (including traits historically associated with race), color, creed, sex/gender (including pregnancy), age, disability, religion, national origin, citizenship, military/veteran status, marital status, familial status, prior arrest/conviction record, sexual orientation, gender identity, gender expression, status of being transgender, ancestry, domestic violence victim status, predisposing genetic characteristics or carrier status, reproductive health decision making, or any other basis prohibited by law.