Supportive Housing Programs Manager

ImmaCare, Inc.; Hartford (CT); On-site; USD 65,000 - 80,000; Full time

Job summary

ImmaCare, Inc. seeks a Supportive Housing Manager to oversee the day-to-day operations of permanent supportive housing programs in Hartford, CT. This role directs housing case management, ensures policy compliance, and maintains program data while supporting clients’ needs.

The position requires leadership, strong communication, and a commitment to person-centered care. The manager will supervise the Housing Case Managers and related staff, coordinate schedules, and collaborate with partners to

Qualifications

• Master’s or Bachelor’s degree preferred in social work or related field.
• 3–5 years relevant work experience.
• Commitment to person-centered and consumer-choice models.
• Excellent interpersonal and written communication skills.
• Experience providing direct supervision to staff.
• Valid driver’s license, insurance, and reliable transportation.
• Bilingual English/Spanish preferred.
• Proficiency with Microsoft Office 365.

Responsibilities

• Provide direct supervision of Permanent Supportive Housing staff and peers.
• Plan scheduling to meet client and agency needs.
• Foster welcoming environment and staff development.
• Enforce compliance with agency policies.
• Assist Director of Programs with reports and audits.
• Participate in Coordinated Access Network meetings as requested.
• Ensure safety of staff, clients, and visitors.
• Maintain program statistics and demographics.
• Support Quality Assurance for funder requirements.
• Collaborate on housing unit maintenance with Housing Location Specialist.
• Coordinate distribution of household goods with Housing Case Manager(s).

Skills

Person-Centered Care

Interpersonal Communication

Staff Supervision

Bilingual English/Spanish

Stress Management

Documentation & Filing

Typing Proficiency

Education

Master’s or Bachelor’s degree in Social Work or related field

Tools

Microsoft Office 365

Job description

ImmaCare, Inc. seeks a Supportive Housing Manager to oversee the day-to-day operations of permanent supportive housing programs in Hartford, CT. This role directs housing case management, ensures policy compliance, and maintains program data while supporting clients’ needs.

The position requires leadership, strong communication, and a commitment to person-centered care. The manager will supervise the Housing Case Managers and related staff, coordinate schedules, and collaborate with partners to