Supportive Housing Case Manager: Build Housing Stability

Mercy Haven, Inc.; North Great River (NY); On-site; USD 39,000 - 53,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Health Reimbursement Account

PTO

Basic Life

Supplemental

STD

LTD

Tuition Reimbursement

EAP

Job summary

Mercy Haven, Inc. in Islip Terrace, NY seeks a Supportive Housing Case Manager (Housing Specialist) to provide direct, community-based case management to residents in mental health and homeless housing. The role focuses on obtaining and maintaining stable housing and building independent living skills.

This is a full-time, on-site position with benefits including health, dental, vision, and more. Reports to the Community Services Coordinator and includes on-call responsibilities.

Qualifications

• High School Diploma or Equivalency with experience in human services required.
• Bachelor's Degree in Human Services or related field preferred.

Responsibilities

• Provide individualized case management services to tenants in supportive housing, including assessment, service planning and ongoing support.
• Conduct regular home visits and phone check-ins to monitor housing stability, safety, and well-being and document all contact.
• Guide residents in obtaining entitlements and benefits (SSI/SSDI, Public Assistance, SNAP, Medicaid).
• Provide crisis intervention and stabilization support as needed and connect tenants to mental health, medical and community services.
• Support development of independent living skills (budgeting, cooking, hygiene, transportation).
• Coordinate with providers to ensure coordinated care and safe living environments.
• Assist with move-ins/outs and maintain apartment conditions; monitor maintenance needs.
• Participate in supervision and staff meetings; on-call duties as scheduled.

Skills

Case management

Crisis intervention

Documentation

Home visits

Education

High School Diploma or Equivalency

Bachelor's Degree in Human Services or related field

Job description

Mercy Haven, Inc. in Islip Terrace, NY seeks a Supportive Housing Case Manager (Housing Specialist) to provide direct, community-based case management to residents in mental health and homeless housing. The role focuses on obtaining and maintaining stable housing and building independent living skills.

This is a full-time, on-site position with benefits including health, dental, vision, and more. Reports to the Community Services Coordinator and includes on-call responsibilities.