Supportive Housing Case Manager

Mercy Haven, Inc.; North Great River (NY); On-site; USD 39,000 - 53,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Health Reimbursement Account

PTO

Basic Life

Supplemental

STD

LTD

Tuition Reimbursement

EAP

Job summary

Mercy Haven, Inc. in Islip Terrace, NY seeks a Supportive Housing Case Manager (Housing Specialist) to provide direct, community-based case management to residents in mental health and homeless housing. The role focuses on obtaining and maintaining stable housing and building independent living skills.

This is a full-time, on-site position with benefits including health, dental, vision, and more. Reports to the Community Services Coordinator and includes on-call responsibilities.

Qualifications

• High School Diploma or Equivalency with experience in human services required.
• Bachelor's Degree in Human Services or related field preferred.

Responsibilities

• Provide individualized case management services to tenants in supportive housing, including assessment, service planning and ongoing support.
• Conduct regular home visits and phone check-ins to monitor housing stability, safety, and well-being and document all contact.
• Guide residents in obtaining entitlements and benefits (SSI/SSDI, Public Assistance, SNAP, Medicaid).
• Provide crisis intervention and stabilization support as needed and connect tenants to mental health, medical and community services.
• Support development of independent living skills (budgeting, cooking, hygiene, transportation).
• Coordinate with providers to ensure coordinated care and safe living environments.
• Assist with move-ins/outs and maintain apartment conditions; monitor maintenance needs.
• Participate in supervision and staff meetings; on-call duties as scheduled.

Skills

Case management

Crisis intervention

Documentation

Home visits

Education

High School Diploma or Equivalency

Bachelor's Degree in Human Services or related field

Job description

Supportive Housing Case Manager (Full-Time)

Islip Terrace, NY, USA

$22.00 per hour Bi-Weekly, every other Thursday

Full Time

Medical, Dental, Vision, Health Reimbursement Account, PTO, Basic Life, Supplemental, STD, LTD, Tuition Reimbursement, EAP

Join a Meaningful Profession with Mercy Haven!

Discover the difference between a job and a fulfilling career by becoming a vital part of Mercy Haven's mission. We provide homes and services to diverse populations in crisis, including those living with mental illness, homeless families, veterans, domestic violence victims and the elderly.

Recognized as a Newsday Top Workplace on Long Island for three years, we invest in our employees' success and offer an excellent benefits package.

Mercy Haven is seeking a Supportive Housing Case Manager (Housing Specialist) to provide direct, community-based case management services to individuals and family's needs living in mental health and homeless supportive housing.

This role focuses on helping residents obtain and maintain stable housing, build independent living skills, and access critical community resources.

Position Responsibilities

• Provide individualized case management services to tenants in supportive housing, including assessment, service planning, and ongoing support Conduct regular home visits and phone check-ins to monitor housing stability, safety, and overall well-being and provides appropriate documentation of all contact
• Support residents in obtaining and maintaining entitlements and benefits (SSI/SSDI, Public Assistance, SNAP, Medicaid, etc.)
• Provide crisis intervention and stabilization support as needed Connect tenants to mental health, medical, vocational, and community-based services Support development of independent living skills (ADLs) such as budgeting, cooking, hygiene, cleaning, and use of public transportation Collaborate with service providers and treatment teams to ensure coordinated care
• Ensures that room/apartments are clean for new tenants (may include cleaning, moving and setting up) & assists tenants with move in and move outs
• Monitor apartment conditions and report maintenance needs to ensure safe living environments Assists in the transportation of tenants to Mercy Haven programs and events
• Responsible for Agency compliance requirements by grants through site visits, data collection, and tracking system
• Participate in supervision, team meetings, and trainings
• Acts as task supervisor when interns are assigned to Supportive Housing Program
• Attends and participates in staff meetings and scheduled in-service training and/or additional educational opportunities as well as appropriate agency and interagency meetings
• Rotation of on-call duties All other relevant duties as assigned

Position Requirements

• High School Diploma or Equivalency with experience in human services required Bachelor's Degree in Human Services or related field preferred
• Experience working with individuals with severe mental illness preferred Valid
• NYS Driver's License with a safe driving record, access to a personal and reliable vehicle
• Physical Requirements: Sits, stands, stoops, squats, walks, and moves intermittently during work hours, may push or pull 10-15 pounds daily, may push or pull up to 50 pounds occasionally, drive agency vehicle

POSITION RELATIONSHIPS Reports to: Community Services Coordinator

Supervises: N/A

• Training takes place Monday - Friday 8:30am - 4:30pm* SHIFT: Monday-Friday (8:30 am to 4:30 pm), with an on-call availability

PAY RATE: $22.00 per hour

LOCATION: Main Office in Islip Terrace, NY

If you're passionate about making a difference and contributing to our mission, we want to hear from you. Join us at Mercy Haven and be a part of a team dedicated to creating positive changes in the lives of those in need.