Support Worker - Supported Housing

Livewest; Austell (GA); On-site; USD 12,000 - 20,000; Part time

Job summary

LiveWest is recruiting a Support Worker for its New Horizons scheme covering East Cornwall. The role supports customers with complex needs, helping them build independence within their communities. The position is part‑time (22.2 hours/week) with Monday–Friday pattern and one weekend every six weeks.

We value person‑centred delivery, safeguarding and professional boundaries, and offer ongoing training and career development within a supportive team.

Qualifications

• Experience of supporting people with a range of needs and backgrounds.
• Ability to build effective, professional working relationships.
• Confidence working independently, including lone working.
• Ability to make informed decisions and take accountability for actions.
• Experience of maintaining accurate records and action plans.
• Willingness to work flexibly to meet service and customer needs.

Responsibilities

• Delivering high‑quality, person‑centred support tailored to individual needs.
• Building positive and professional relationships with customers, colleagues and partner agencies.
• Supporting customers to identify goals and develop personal support plans.
• Promoting independence, inclusion and participation to reduce social isolation.
• Completing risk assessments and managing risk in line with policies and procedures.
• Maintaining accurate records and contributing to service performance targets.
• Working safely, including lone working, while maintaining clear professional boundaries.

Skills

Experience supporting people

Independent work

Record keeping

Flexible schedule

Education

Level 1 role

Tools

Records management

Job description

About The Role

We’re pleased to advertise an opportunity for a Support Worker to join our Supported Housing team at the New HorizonsScheme covering the Launceston, Liskeard, Bodmin area of East Cornwall.This role is ideal for colleagues who are passionate about delivering person‑centred support and helping customers to build independence, confidence and stability within their communities.

New Horizons

provide emergency supported accommodation for people and families at risk, often with complex support needs. The team supports people needing to flee domestic abuse but who wouldn’t be able to access communal living refuge accommodation.

As a Support Worker, you’ll work directly with customers who have a range of complex needs, supporting them to achieve agreed outcomes in a flexible, responsive and strengths‑based way. No two days are the same, and you’ll need to be comfortable working outside a traditional 9–5 environment.

Key responsibilities include:

• Delivering high‑quality, person‑centred support tailored to individual needs
• Building positive and professional relationships with customers, colleagues and partner agencies
• Supporting customers to identify goals and develop personal support plans
• Promoting independence, inclusion and participation to reduce social isolation
• Completing risk assessments and managing risk in line with policies and procedures
• Maintaining accurate records and contributing to service performance targets
• Working safely, including lone working, while maintaining clear professional boundaries

Why Join LiveWest?

At LiveWest, you will be part of a team that truly reflects the diverse backgrounds of the people we support. We value individuality and encourage you to bring your whole self to work. You’ll be supported with ongoing training, career development opportunities, and a workplace culture that celebrates compassion, resilience, and innovation.

This role is both rewarding and challenging – but if you are passionate about making a positive impact and ready to go the extra mile, you will find a meaningful and fulfilling career with us.

This is a part time role working 22.2 hours per week – working pattern is Monday - Friday, with one weekend worked every six weeks.

About The Candidate

To be successful in your application for the role of Support Worker – Supported Housing, you will have the essential skills and experience for a Level 1 roleand the following role specific skills and experience:

Essential Skills & experience:

• Experience of supporting people with a range of needs and backgrounds
• Ability to build effective, professional working relationships
• Confidence working independently, including lone working
• Ability to make informed decisions and take accountability for actions
• Experience of maintaining accurate records and action plans
• Willingness to work flexibly to meet service and customer needs

Knowledge:

• Understanding of working with vulnerable people
• Awareness of safeguarding, professional boundaries and confidentiality
• Understanding of equality, diversity and inclusion in service delivery