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YMCA Robin Hood Group; Town of Mansfield (NY); On-site; USD 33,000 - 45,000; Full time

Job summary

YMCA Robin Hood Group in Mansfield is seeking a Senior Youth Support Worker to help young people build life skills and transition to independent living. You will be a keyworker for around 10–15 young people, using a trauma-informed, person-centred approach to develop support plans and risk assessments.

Work is full-time (37.5 hours), with shifts across the service from 8am to 8pm, seven days a year. A DBS check is required, and YMCA funds relevant Level 2 housing and Level 3 childcare/health &

Qualifications

• Experience in Supported Housing or youth work.
• Experience working with rough sleepers or homeless young people is desirable.
• Ability to work with multiple agencies (social workers, housing providers, health professionals).
• Willingness to complete funded qualifications through YMCA.

Responsibilities

• Be a keyworker for around 10–15 young people.
• Develop and co-produce support plans, risk assessments, and safety plans.
• Provide trauma-informed, person-centered support in housing settings.
• Collaborate with other agencies to deliver wraparound support.
• Promote life-skills development and independent living planning.

Skills

Trauma-informed practice

Communication skills

Problem solving

Multi-tasking

Compassionate approach

IT literacy

Microsoft Office

Education

Housing Qualification Level 2

Childcare/Health & Social Care Level 3

Level 2 Housing Qualification

Childcare/Health & Social Care Qualification desirable

Tools

IT packages

Microsoft Office

Job description

Senior Youth Support Worker

Company: YMCA Robin Hood Group Salary: £28,619 Hours: Full-time Location: Mansfield, NG18 1EU Job type: Permanent Posting date: 11 Sept 2026 Closing date: 11 Oct 2026

Summary

We are recruiting for a Senior Youth Support Workerto work as part of our dedicated team to help young people to build on life skills tomake the successful transition to independent living.

Using a person-centered approach, you will draw on your previous relevant experience in Supported Housing along with your patience and dedication to achieve positive outcomes for all our young people.

YMCA Robin Hood group provides temporary supported accommodation for young people who have found themselves homeless through no fault of their own. Working in partnership with the local authority, we provide short term, supported accommodation to enable the young person to move on to independent living.

You will passionately share in our belief that everyone should have a fair chance to discover who they are and what they can become.

Job Advert

Do you have experience of:

Housing Benefit?

Universal Credit?

Home Finder?

Supported Housing?

We are recruiting for a Senior Youth Support Workerto work as part of our dedicated team to help young people to build on life skills tomake the successful transition to independent living.

Using a person-centered approach, you will draw on your previous relevant experience in Supported Housing along with your patience and dedication to achieve positive outcomes for all our young people.

YMCA Robin Hood group provides temporary supported accommodation for young people who have found themselves homeless through no fault of their own. Working in partnership with the local authority, we provide short term, supported accommodation to enable the young person to move on to independent living.

You will passionately share in our belief that everyone should have a fair chance to discover who they are and what they can become.

As a Senior Youth Support Worker, your day to day role will include:

• Working in partnership with a Youth Support Worker to provide a seamless level of support to our young people.
• Keyworker to around 10-15 young people, who have had challenging starts in life and struggle to build positive relationships
• Work with the young person in a trauma informed way to co-produce support plans, risk assessments, Outcome Stars, crisis plans and safety plans.
• Creating a positive, nurturing and trusted environment for young people, always displaying unconditional positive support, whilst maintaining boundaries.
• Act as a positive role model.
• Working collaboratively with other agencies and professionals including social workers, personal advisors, housing providers, health professionals, drug and alcohol treatment workers, criminal justice practitioners to deliver wraparound support.
• Encouraging young people to problem-solve and identify coping strategies when experiencing trauma, distress, self-harm, anger etc
• Proactively support young people to plan to move on to independent living. This includes advising on housing options, supporting with applications for housing to local authorities and exploring private sector accommodation options.
• Encouraging young people to develop life-skills such as cleaning, cooking, budgeting, engaging with health services etc.
• Encouraging young people to engage with education, training or employment.
• Helping young people to navigate the Benefits systems, supporting with applications.

About You:

You will have the passion and drive to make a difference to a young persons life, where you will use all your transferrable skills to achieve positive outcomes.

Whether your background is in supporting adults, children or young people, can you:

think fast?

remain calm?

multi-task?

problem solve?

show compassion and care?

If you have experience of working with people but now wish to make a difference by working with Young People, this could be a brilliant opportunity for you to work more closely with them to see their achievements and development, get hands on in helping to shape a young persons future and see the difference you can make!

A Childcare or Health & Social Care qualification would be highly desirable but not essential. As we provide Commissioned Services, you must be willing to complete further study which is a mandatory part of the role. You will be supported by YMCA to complete a minimum level 2 Housing Qualification and a level 3 Childcare/Health & Social Care Qualification (both nationally recognised qualifications). You will be enrolled after you have completed your probation. This will be fully funded by YMCA and you will be given time during your working week to complete these studies.

Your communication skills will be your greatest strength and you will have experience of dealing with difficult situations, and challenging people and handling conflict appropriately.

You will need to be confident using computers and IT; we use a number of different IT packages that you will need to pick up (with training) and use as part of your every day work. You will need to be comfortable with all Microsoft packages too.

You will work 37.5 hour per week over 5 days on our rota which covers our service from 8am to 8pm, 7 days a week, 365 days per year.

Our standard shifts are 8am - 4pm, 12pm to 8pm weekdays and 10am to 6pm at weekends.

We plan our rota in advance as a team. We will endeavour to accommodate your personal preferences and your availability; We value your outside of work commitments and hobbies to ensure a positive work-life balance.

There is no requirement for lone working and you will always be on shift with other colleagues.

This post is subject to a satisfactory enhanced DBS check (paid for by YMCA) and registration with the DBS Update Service. We reserve the right to withdraw this role before the closing date should we be able to appoint to the role.

Proud member of the Disability Confident employer scheme

About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.