Support Staff Technician 7369

Meridian Health Services; Winchester (VA); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Generous PTO

Paid holidays

401(k) with company match

Job summary

Meridian Health Services in Winchester is seeking a dynamic Support Staff Technician to welcome patients and support daily operations at our front desk. You will handle calls, schedule appointments, collect co-pays, manage medical records, and ensure a smooth clinic workflow.

A high school diploma and 2+ years of office experience (medical setting preferred) are required. We offer generous PTO, paid holidays, comprehensive benefits, and opportunities for growth within a mission-driven health

Qualifications

• High school diploma or equivalent.
• 2+ years in office/admin, medical setting preferred.
• Strong computer and data-entry skills; excellent communication.

Responsibilities

• Provide friendly, professional communication with patients, staff, and the public.
• Answer calls, schedule/reschedule appointments, route messages.
• Collect co-pays and process payments.
• Manage medical records, releases of information, and new patient charts.
• Check in patients in NextGen.
• (Main Office only) Answer executive phone as needed.

Skills

Office experience

Medical setting

Data entry

Communication skills

Multitasking

Education

High school diploma

Tools

NextGen

Phone systems

Job description

Join Meridian Health Services — Where Your Work Changes Lives

At Meridian Health Services, our mission is simple yet powerful: expand access to whole-person healthcare so individuals in underserved communities receive the quality care they deserve. By integrating physical, mental, and social health, we’re reshaping lives—and you can be part of that impact.

We’re seeking a dynamic and compassionate Support Staff Technician to join our team at our Winchester office. In this front-desk role, you’ll be the welcoming face of Meridian—supporting daily operations, assisting patients, and keeping our clinic running smoothly.

If you’re passionate about helping others and driven by a mission that matters, you’ll thrive here.

What You’ll Do

• Provide friendly, professional communication with patients, staff, and the public
• Answer calls, schedule and reschedule appointments, and route messages
• Collect co-pays and process payments
• Manage medical records, releases of information, and new patient charts
• Handle incoming and outgoing mail (USPS, UPS, FedEx)
• Check in patients in NextGen
• (Main Office only) Answer executive phone as needed

What You Bring

• High school diploma or equivalent
• 2+ years of office or administrative experience (medical setting preferred)
• Strong computer and data-entry skills
• Excellent communication, organization, and multitasking abilities
• Professionalism, discretion, and a patient-centered mindset

Why Meridian?

• Mission-driven work in integrated, whole-person healthcare
• Generous PTO & paid holidays
• Comprehensive benefits + 401(k) with company match
• Career growth and advancement opportunities
• Professional development and licensure support
• Wellness and financial wellness programs
• Merit-based pay increases

All employees must pass a drug screen, TB test, background check, and fingerprinting. Flu and COVID vaccines are recommended, and we follow COVID-related safety protocols.

Meridian Health Services is an Equal Opportunity Employer (M/F/D/V) and participates in E-Verify.