Support Staff Technician 7369

Meridian Health Services; Indiana; On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Generous PTO

Paid holidays

Benefits + 401(k)

Job summary

Meridian Health Services in Winchester seeks a dynamic Support Staff Technician for the front desk to greet patients, coordinate schedules, and keep daily operations running smoothly.

You will handle calls, appointments, payments, and medical records while upholding a patient-centered approach and professional standards. This role offers mission-driven work with generous benefits and opportunities for growth in a community-focused clinic.

Qualifications

• High school diploma or equivalent.
• 2+ years of office or administrative experience (medical setting preferred).
• Strong computer and data-entry skills.
• Excellent communication, organization, and multitasking abilities.
• Professionalism, discretion, and a patient-centered mindset.

Responsibilities

• Provide friendly, professional communication with patients, staff, and the public.
• Answer calls, schedule and reschedule appointments, and route messages.
• Collect co-pays and process payments.
• Manage medical records, releases of information, and new patient charts.
• Handle incoming and outgoing mail (USPS, UPS, FedEx).
• Check in patients in NextGen.
• (Main Office only) Answer executive phone as needed.

Skills

Data entry

Communication

Organization

Multitasking

Professionalism

Education

High school diploma or equivalent

Job description

Career Opportunities with Meridian Services Corporation

A great place to work.

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Join Meridian Health Services - Where Your Work Changes Lives

At Meridian Health Services, our mission is simple yet powerful: expand access to whole-person healthcare so individuals in underserved communities receive the quality care they deserve. By integrating physical, mental, and social health, we're reshaping lives - and you can be part of that impact.

We're seeking a dynamic and compassionate Support Staff Technician to join our team at our Winchester office. In this front-desk role, you'll be the welcoming face of Meridian - supporting daily operations, assisting patients, and keeping our clinic running smoothly.

If you're passionate about helping others and driven by a mission that matters, you'll thrive here.

What You'll Do

• Provide friendly, professional communication with patients, staff, and the public
• Answer calls, schedule and reschedule appointments, and route messages
• Collect co-pays and process payments
• Manage medical records, releases of information, and new patient charts
• Handle incoming and outgoing mail (USPS, UPS, FedEx)
• Check in patients in NextGen
• (Main Office only) Answer executive phone as needed

What You Bring

• High school diploma or equivalent
• 2+ years of office or administrative experience (medical setting preferred)
• Strong computer and data-entry skills
• Excellent communication, organization, and multitasking abilities
• Professionalism, discretion, and a patient-centered mindset

Why Meridian?

• Mission-driven work in integrated, whole-person healthcare
• Generous PTO & paid holidays
• Comprehensive benefits + 401(k) with company match
• Career growth and advancement opportunities
• Professional development and licensure support
• Wellness and financial wellness programs
• Merit-based pay increases

All employees must pass a drug screen, TB test, background check, and fingerprinting. Flu and COVID vaccines are recommended, and we follow COVID-related safety protocols.

Meridian Health Services is an Equal Opportunity Employer (M/F/D/V) and participates in E-Verify.