Support Staff - Receptionist

Automatic Data Processing, Inc.; Bruce Township (MI); On-site; USD 18,000 - 23,000; Full time

Job summary

Macomb Family Services is seeking a friendly, organized Receptionist/Administrative Support Staff member to join our team in Bruce Township, MI. The role focuses on greeting clients, managing calls, scheduling appointments, processing intake paperwork, and maintaining confidential client records.

Ideal candidates will have strong communication skills, attention to detail, and the ability to multitask in a busy behavioral health office environment.

Qualifications

• Applicants should have basic data entry and typing skills with accuracy.
• Strong verbal and written communication abilities are essential.
• Excellent organization, attention to detail, and the ability to multitask in a busy office.

Responsibilities

• Greet clients, visitors, and family members in a professional and welcoming manner.
• Answer incoming phone calls, direct calls, and take messages.
• Schedule client appointments and notify clinical staff of client arrivals.
• Assist with client intake paperwork, case openings, and closings.
• Maintain accurate client records, logs, and documentation.
• Collect client payments and issue receipts.
• Prepare forms, correspondence, and other administrative documents.
• Assist with filing, mail processing, office supplies, and general clerical duties.
• Maintain client confidentiality and comply with HIPAA requirements.
• Provide administrative support to clinical staff, supervisors, and administration.
• Perform additional office support duties as assigned.

Skills

Data entry

Typing

Verbal comms

Written comms

Organization

Multitasking

Confidentiality

Teamwork

Education

High school diploma or equivalent

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Bruce Township, MI, US

Macomb Family Services is seeking a friendly, organized, and dependable Receptionist / Administrative Support Staff member to join our team. The ideal candidate will have excellent communication skills, strong attention to detail, and the ability to multitask in a busy behavioral health office environment.

Key Responsibilities

• Greet clients, visitors, and family members in a professional and welcoming manner.
• Answer incoming phone calls, direct calls, and take messages.
• Schedule client appointments and notify clinical staff of client arrivals.
• Assist with client intake paperwork, case openings, and closings.
• Maintain accurate client records, logs, and documentation.
• Collect client payments and issue receipts.
• Prepare forms, correspondence, and other administrative documents.
• Assist with filing, mail processing, office supplies, and general clerical duties.
• Maintain client confidentiality and comply with HIPAA requirements.
• Provide administrative support to clinical staff, supervisors, and administration.
• Perform additional office support duties as assigned.

Qualifications

• High school diploma or equivalent required.
• Strong computer, typing, and data entry skills.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Ability to multitask and prioritize responsibilities.
• Professional, dependable, and able to work effectively as part of a team.
• Ability to maintain confidentiality and handle sensitive information.
• Previous receptionist, medical office, or behavioral health office experience preferred.

Why Join Macomb Family Services?

At Macomb Family Services, we are committed to providing quality services to individuals and families in our community. We are looking for a team member who takes pride in their work, demonstrates professionalism, and enjoys helping others.

Monday-Thursday 8:30am-3:00pm, Friday 8:30am-12pm