Front Desk & Admin Support — Part-Time — Behavioral Health

Macomb-Family-Services-Inc; Bruce Township (MI); On-site; USD 19,000 - 25,000; Part time

Job summary

Macomb Family Services is seeking a friendly and dependable Receptionist/Administrative Support Staff to join our behavioral health office in Bruce Township, MI. The role requires excellent communication, strong organization, and the ability to multitask in a busy environment.

You will greet clients, answer calls, schedule appointments, assist with intake paperwork, maintain accurate records, collect payments, and support clinical staff.

Qualifications

• High school diploma or equivalent required.
• Strong computer, typing, and data entry skills.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Ability to multitask and prioritize responsibilities.
• Professional, dependable, and able to work effectively as part of a team.
• Ability to maintain confidentiality and handle sensitive information.
• Previous receptionist, medical office, or behavioral health office experience preferred.

Responsibilities

• Greet clients, visitors, and family members in a professional and welcoming manner.
• Answer incoming phone calls, direct calls, and take messages.
• Schedule client appointments and notify clinical staff of client arrivals.
• Assist with client intake paperwork, case openings, and closings.
• Maintain accurate client records, logs, and documentation.
• Collect client payments and issue receipts.
• Prepare forms, correspondence, and other administrative documents.
• Assist with filing, mail processing, office supplies, and general clerical duties.
• Maintain client confidentiality and comply with HIPAA requirements.
• Provide administrative support to clinical staff, supervisors, and administration.
• Perform additional office support duties as assigned.

Skills

Typing

Data entry

Verbal communication

Written communication

Organizational skills

Multitasking

Confidentiality

Teamwork

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Macomb Family Services is seeking a friendly and dependable Receptionist/Administrative Support Staff to join our behavioral health office in Bruce Township, MI. The role requires excellent communication, strong organization, and the ability to multitask in a busy environment.

You will greet clients, answer calls, schedule appointments, assist with intake paperwork, maintain accurate records, collect payments, and support clinical staff.