Secretary/Receptionist

North-Central-Behavioral-Health-System; Macomb (IL); On-site; USD 17,000 - 24,000; Part time

Job summary

North Central Behavioral Health Systems in Macomb, IL, seeks a Part-Time Secretary/Receptionist to manage front desk duties, patient check-ins, scheduling, and basic clerical tasks. The role involves handling calls, processing payments, and supporting staff while maintaining accurate client records in the EMR.

The position requires a High School diploma or equivalent, basic computer skills, a valid driver's license, and 1-2 years of medical office experience is preferred.

Qualifications

• Requires High School diploma or equivalent
• Requires Basic Computer and Keyboard skills
• Requires valid driver's license, vehicle and insurance
• Preferred 1-2 years' experience working in medical office
• Previous work with Electronic Medical record preferred

Responsibilities

• Answer the phone and process calls/inquiries
• Greet and assist front office visitors
• Schedule client appointments using an electronic scheduler
• Process payments, balance cash receipts and deposits
• Open and/or create client charts and scan documents into EMR
• Provide support for agency staff across offices
• Maintain accurate client information and inform about policies
• Perform scanning, typing, mailing, copying tasks as needed
• Maintain master schedule for client appointments
• Assist clients with form completion

Skills

Verbal communication

Written communication

Interpersonal skills

Organizational skills

Time management

Teamwork

EMR proficiency

Computer skills

Education

High School diploma or equivalent

Valid driver’s license

Tools

Electronic Medical Records (EMR)

Computer programs

Job description

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Description

Hours: Monday 10:30AM-7:00PM, Tuesday 8:30AM-5:00PM, Wednesday 8:30AM-5:00PM

Salary: $15.00 (Exact salary calculation is made based on education and experience)

Job Summary: Perform duties associated with the clinical records and front office areas of focus. Arranges for the efficient and orderly processing of clients. Ensures that accurate client information is collected and that clients are aware of agency policies and procedures. Clinical records responsibilities included.

Duties/Responsibilities:

• Answers the phone and processes calls/inquiries
• Meets, greets and processes individuals who present in the front office
• Schedules client appointments utilizing an electronic scheduler
• Accepts and receipts payments, balances cash receipts and makes bank deposits
• Processes Work Order Requests
• Opens and/or creates new client charts, scans documents into the EMR and retrieves confidential client records.
• Performs support duties for all agency staff in one of the agency's offices.
• Ensures that accurate client information is collected and that clients are aware of agency policies and procedures.
• Does scanning, typing letters, mailing agency information as needed, copying, and other necessary duties as required.
• Keeps a master schedule of all client appointments; assists clients in the completion of necessary personal data forms.
• *Performs other related duties as assigned.

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Ability to function well in a high-paced and at times stressful environment.
• Proficient with electronic health record and Computer programs
• Able to work in team setting with others in shared space

Education and Experience:

• Requires High School diploma or equivalent
• Requires Basic Computer and Keyboard skills
• Requires valid driver's license, vehicle and insurance
• Preferred 1-2 years' experience working in medical office
• Previous work with Electronic Medical record preferred

Position Requirements

• Full-Time/Part-Time Part-Time
• Shift Days
• Position Secretary/Receptionist
• Exempt/Non-Exempt Non-Exempt
• Location Macomb office

About the Organization At North Central Behavioral Health Systems, we believe every child, adult and family deserves the opportunity to reach their full potential. As a community-based 501(c)(3) nonprofit that's been serving North Central and West Central Illinois for over 40 years, we deliver a wide range of behavioral-health services, from counseling and medication-assisted treatment to wellness, prevention, and intensive outpatient programs. With national accreditation through the The Joint Commission and a sliding-scale policy that supports access for all, we're committed to making high-quality mental-health and substance-use services accessible, compassionate and locally rooted.

This position is currently accepting applications.