Support Staff - Family Shelter

Housing Benefits; Manchester (NH); On-site; USD 20,000 - 29,000; Part time

Job summary

Families in Transition in Manchester, NH is seeking a Support Staff member for our Family Shelter. You will help provide a safe, clean, non-threatening environment for homeless individuals and contribute to shelter policies and daily operations to improve offerings and safety.

The role requires early mornings and weekend availability, with a 2nd shift from Friday to Monday, 3:45 am–12:15 pm. Base pay is $18 per hour, and the position is part-time.

Qualifications

• Requires a high school diploma or equivalent.
• Understanding and knowledge of housing safety concerns.
• Demonstrated proficiency in excellent customer service.
• Must be willing to work early mornings, evenings and weekends.

Responsibilities

• Provide a safe, clean and non-threatening environment for persons experiencing homelessness.
• Assist with daily shelter operations and input on policies for continuous improvement.
• Document safety, security, medical concerns and other issues as needed.
• Monitor and request supplies, communicate with participants and engage them; assist with housekeeping as necessary.

Skills

Customer service

Education

High school diploma

Job description

Description

At Families in Transition, we’re on a mission to Prevent and Break the Cycle of Homelessness. Our mission moves us to empower people and we do that by providing dignified housing, by delivering comprehensive and innovative solutions, by developing collaborative relationships with our clients and partners, and by creating opportunities for donors and volunteers committed to making a difference where they live and work. Families in Transition is currently looking for a Support Staff to join our team!

Are you looking for a FAST-PACED, EXCITING, and REWARDING career? If you are someone interested in working with the most vulnerable members of our community, you should consider joining our Family Shelter as Support Staff is responsible for providing a safe, clean and non-threatening environment to persons experiencing homelessness. Through providing input on policies and programs, this role assists with identification and implementation of actions for continuous improvement in Shelter offerings and operations that aligns with our mission in serving the most vulnerable population. This position performs activities to support effective daily operations of the Shelter; including documenting safety, security, participant behaviors, medical concerns, and any other issue; monitor and request supplies as necessary; communicate with participants; participants engagement; housekeeping as necessary; always maintaining awareness to ensure a safe and clean environment.

Available shift: 2nd shift(Friday - Monday) 3:45 am-12:15 Pm(Part time)

Base Pay :$18 per hour

*Families In Transition is equal employment opportunity employer*

Requirements

Minimum Requirements (Education/Experience/Certificates/Licenses):

• Requires a high school diploma or equivalent.
• Understanding and knowledge of housing safety concerns.
• Demonstrated proficiency in excellent customer service.
• Must be willing to work early mornings, evenings and weekends.

Preferred Qualifications

• Experience with mental health or substance use disorders preferred.