Support Specialist | PRN

Avera McKennan; Sioux Falls (SD); On-site; USD 19,000 - 32,000; Full time

Job summary

Avera McKennan Hospital in Sioux Falls, SD is seeking a PRN administrative clerk for a rotating 7:00am-7:30pm and 10:00am-10:30pm schedule. You will perform clerical tasks and support leadership, staff and patients to ensure smooth department operations.

Responsibilities include scheduling, filing, data generation, and responding to messages, with a focus on confidentiality and teamwork. Prior experience in a call center is a plus and a professional atmosphere is expected.

Qualifications

• High School or GED equivalent required.
• Preferred: Associate’s degree.
• 1–3 years of office support or administrative work.

Responsibilities

• Scheduling, filing, generating/presenting data, message response and project support.
• Ensure and maintain organization of documents, processes and materials.
• Answer and route phone calls and messages as needed.
• Collaborate with leader and staff to support efficient operations.
• Maintain a professional business atmosphere within assigned work areas.

Skills

Call center experience

Communication skills

Team collaboration

Education

High School or GED Equivalent

Associate's

Job description

Location:Avera McKennan HospitalWorker Type:PRNWork Shift:Rotating days/evenings/nights/weekends/holidays (United States of America)Pay Range:The pay range for this position is listed below. Actual pay rate dependent upon experience.$18.00 - $23.25Position HighlightsPRN as needed (12 hour shifts)7:00am-7:30pm and 10:00am-10:30pm rotation scheduleCall center experience a plus!You Belong at AveraBe part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter.A Brief OverviewAccountable for performing a variety of clerical tasks, providing support to leadership, staff, patients and/or clients to ensure efficient operation of the department.What you will doResponsible for a variety of clerical tasks including but not limited to scheduling, filing, generating and/or presenting data, message response and project support.Ensure and maintain organization of documents, processes and other materials.Answer and address phone calls and other messages, routing appropriately if needed.Clear collaboration with leader and staff to support efficient operations.Support and maintain a professional business atmosphere within work areas assigned.Essential QualificationsThe individual must be able to work the hours specified. To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds. These requirements and those listed above are representative of the knowledge, skills, and abilities required to perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions, as long as the accommodations do not cause undue hardship to the employer.Required Education, License/Certification, or Work Experience:High School or GED EquivalentPreferred Education, License/Certification, or Work Experience:Associate's1-3 years Office support or administrative work.Expectations and StandardsCommitment to the daily application of Avera’s mission, vision, core values, and social principles to serve patients, their families, and our community.Promote Avera’s values of compassion, hospitality, and stewardship.Uphold Avera’s standards of Communication, Attitude, Responsiveness, and Engagement (CARE) with enthusiasm and sincerity.Maintain confidentiality.Work effectively in a team environment, coordinating work flow with other team members and ensuring a productive and efficient environment.Comply with safety principles, laws, regulations, and standards associated with, but not limited to, CMS, The Joint Commission, DHHS, and OSHA if applicable.Avera is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, Veteran Status, or other categories protected by law. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-605-504-4444 or send an email to [e-mail].