Support Specialist | PRN

Avera Health; Sioux Falls (SD); On-site; USD 25,000 - 32,000; Part time

Job summary

Avera Health is seeking a PRN clerical support professional to join the team at Avera McKennan Hospital in Sioux Falls. You will perform a variety of clerical tasks to support leadership, staff, patients, and clients, ensuring efficient department operations.

The role requires strong communication, organization, and confidentiality, with rotation shifts including days, evenings, and weekends. Prior call center experience is a plus and the position is office-based in South Dakota.

Qualifications

• Ability to communicate effectively with others and maintain confidentiality.
• Proven organizational and multitasking skills in a fast-paced office environment.
• Comfort with generating and presenting data, scheduling, and administrative support.

Responsibilities

• Perform clerical tasks such as scheduling, filing, and data handling.
• Maintain organized documents, processes, and materials for the department.
• Answer phones and route messages to appropriate staff.
• Collaborate with leaders and staff to support efficient operations.
• Maintain a professional business atmosphere in assigned work areas.

Skills

Communication skills

Office administration

Data entry

Education

High School or GED Equivalent

Associate’s

Job description

Location:

Avera McKennan Hospital

Worker Type:

PRN

Work Shift:

Rotating days/evenings/nights/weekends/holidays (United States of America)

Pay Range:

$18.00 - $23.25

Position Highlights

PRN as needed (12 hour shifts)

7:00am-7:30pm and 10:00am-10:30pm rotation schedule

Call center experience a plus!

You Belong at Avera

Be part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter.

A Brief Overview

Accountable for performing a variety of clerical tasks, providing support to leadership, staff, patients and/or clients to ensure efficient operation of the department.

What you will do

• Responsible for a variety of clerical tasks including but not limited to scheduling, filing, generating and/or presenting data, message response and project support.
• Ensure and maintain organization of documents, processes and other materials.
• Answer and address phone calls and other messages, routing appropriately if needed.
• Clear collaboration with leader and staff to support efficient operations.
• Support and maintain a professional business atmosphere within work areas assigned.

Essential Qualifications

The individual must be able to work the hours specified. To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds. These requirements and those listed above are representative of the knowledge, skills, and abilities required to perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions, as long as the accommodations do not cause undue hardship to the employer.

Required Education, License/Certification, or Work Experience:

• High School or GED Equivalent

Preferred Education, License/Certification, or Work Experience:

• Associate’s
• 1-3 years Office support or administrative work.

Expectations and Standards

• Commitment to the daily application of Avera’s mission, vision, core values, and social principles to serve patients, their families, and our community.
• Promote Avera’s values of compassion, hospitality, and stewardship.
• Uphold Avera’s standards of Communication, Attitude, Responsiveness, and Engagement (CARE) with enthusiasm and sincerity.
• Maintain confidentiality.
• Work effectively in a team environment, coordinating work flow with other team members and ensuring a productive and efficient environment.
• Comply with safety principles, laws, regulations, and standards associated with, but not limited to, CMS, The Joint Commission, DHHS, and OSHA if applicable.

Avera is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, Veteran Status, or other categories protected by law. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-605-504-4444 or send an email to [e-mail].