Receptionist

Sioux Center Health; O'Neill (NE); On-site; USD 2,342,000 - 3,168,000; Full time

Benefits offered by this job

PTO from day 1

Employer retirement match (up to 5%)

Career development and mentorship

Job summary

Avera St Anthony's Hospital is seeking a Receptionist to provide clerical support and front-desk service. You will greet patients and visitors, answer questions, coordinate appointments, and assist with room scheduling and equipment needs.

The role emphasizes maintaining a welcoming environment, handling calls and emergencies, and supporting a multidisciplinary team within the department.

Qualifications

• Excellent communication and interpersonal skills required.
• Ability to work well in a team and with patients and families.
• Strong organizational and clerical abilities for a busy department.

Responsibilities

• Greet patients, families, visitors and other customer groups; be highly visible.
• Serve as an information resource for events/activities in the facility.
• Assist with technology needs, room scheduling, equipment needs, and setup/tear-down.
• Maintain a clean environment and contact facilities for maintenance or security as needed.
• Answer telephone, operate paging, attend station and assist during emergencies.
• Prepare requisitions and coordinate appointments with departments.
• Accept and schedule appointments and make entries; requisition supplies and equipment.

Skills

Customer service

Communication

Teamwork

Education

Bachelor's degree

Job description

Work Shift

Day/Evening/Weekend/Holiday Shift (United States of America)

Location:

Avera St Anthony's Hospital

Worker Type

Regular

Work Shift

Day/Evening/Weekend/Holiday Shift (United States of America)

Pay Range

The pay range for this position is listed below. Actual pay rate dependent upon experience.

$17.50 - $22.50

Position Highlights

You Belong at Avera

Be part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter.

A Brief Overview

Accountable for receptionist and clerical support of the department. The Receptionist will act as a resource person for the department.

What You Will Do

• Highly visible as the person responsible in greeting patients, families, visitors, and other customer groups.
• Serves as an information resource for patients, families, staff, and the community regarding events/activities occurring in the facility.
• Provides oversight by assisting with technology needs, room scheduling, equipment needs, room set-up and tear-down.
• Assists in maintaining a clean environment and responsible for contacting appropriate facility services personnel as cleaning, maintenance or security needs arise.
• Answer telephone, operate paging system, attend station and provide general assistance during emergencies.
• Prepares requisitions as directed and coordinate appointments with respective departments.
• Accept and schedule appointments and make appropriate entries.
• Requisition supplies and equipment, maintenance and repair services and prepare related forms.

Essential Qualifications

The individual must be able to work the hours specified. To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds. These requirements and those listed above are representative of the knowledge, skills, and abilities required to perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions, as long as the accommodations do not cause undue hardship to the employer.

Preferred Education, License/Certification, Or Work Experience

• Bachelor's
• Less than 1 year experience in clerical office duties

Expectations and Standards

• Commitment to the daily application of Avera's mission, vision, core values, and social principles to serve patients, their families, and our community.
• Promote Avera's values of compassion, hospitality, and stewardship.
• Uphold Avera's standards of Communication, Attitude, Responsiveness, and Engagement (CARE) with enthusiasm and sincerity.
• Maintain confidentiality.
• Work effectively in a team environment, coordinating work flow with other team members and ensuring a productive and efficient environment.
• Comply with safety principles, laws, regulations, and standards associated with, but not limited to, CMS, The Joint Commission, DHHS, and OSHA if applicable.

Benefits You Need & Then Some

Avera is proud to offer a wide range of benefits to qualifying part-time and full-time employees. We support you with opportunities to help live balanced, healthy lives. Benefits are designed to meet needs of today and into the future.

• PTO available day 1 for eligible hires.
• Up to 5% employer matching contribution for retirement
• Career development guided by hands-on training and mentorship

Avera is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, Veteran Status, or other categories protected by law. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-605-504-4444 or send an email to [e-mail].