Patient Support Technician

Sioux Center Health; Sioux Falls (SD); On-site; USD 25,000 - 32,000; Full time

Job summary

Avera McKennan Hospital is seeking a dedicated Transportation Aide to support patient care and comfort. This weekend-only role involves moving patients and equipment, providing sitter support, and serving as a friendly, professional point of contact for patients, families, and visitors.

You'll work with clinical staff to prepare patients for transport, handle equipment pickup and delivery, and maintain safety standards. A strong communication, empathy, and teamwork mindset is essential.

Qualifications

• Ability to communicate effectively with patients, families and staff.
• Visual acuity and physical capability to perform transportation duties.
• Commitment to safety and confidentiality in a healthcare setting.

Responsibilities

• Prepare and assist patients for transportation with staff support.
• Handle pickup/delivery of patient equipment and supplies.
• Identify damaged equipment and report per policy.
• Transport specimens and charts as required.
• Provide 1:1 observation and basic patient care under supervision.
• Maintain patient, family and visitor safety and comfort.

Skills

Communication

Teamwork

Patient care

Observation

Education

High School diploma or GED

Job description

Location

Avera McKennan Hospital

Worker Type

Regular

Work Shift

Rotating days/evenings/nights/weekends/holidays (United States of America)

Pay Range

The pay range for this position is listed below. Actual pay rate dependent upon experience.
$18.00 - $23.50

Position Highlights

Weekend Only - Saturday & Sunday 6 hour shifts

You Belong at Avera

Be part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter.

A Brief Overview

Responsible for providing services to support patient care. The position includes two major areas of support to patient care: Transportation of patients and equipment and providing supportive 1:1 care for patients requiring a sitter. Serve as a vital contact for patients, family, and visitors during patient transportation, and, must convey a friendly, caring, and professional attitude. Responsible for assessing needs of customers related to transportation and ensuring the customer's needs are met.

What You Will Do

• Prepares and assists patient for transportation, with the help of clinical staff, consistent with the Safe Patient and Family Centered model. Maintains proper lifting technique understanding each patient’s unique limitations.
• Pick-up and delivery of patient equipment and supplies. This includes patient related equipment for repair and/or routine maintenance checks.
• Identifies broken and damaged equipment and follows established procedure for reporting.
• Responsible for picking up contaminated items from patient care areas and transporting to Central Supply for decontamination.
• Responsible for delivery and pick-up of specimens, cultures and blood samples from patient care areas, both STAT and routine.
• Provides 1:1 observation and patient care duties for patients as assigned under the direction of unit nursing staff. Documents any patient care provided.
• Demonstrates ability to follow through to ensure customers concerns and needs are addressed.
• Identifies and reports potential and/or action patient, visitor and employee safety concerns.

Essential Qualifications

The individual must be able to work the hours specified. To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds. These requirements and those listed above are representative of the knowledge, skills, and abilities required to perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions, as long as the accommodations do not cause undue hardship to the employer.

Preferred Education, License/Certification, Or Work Experience

• High School or GED Equivalent High School or GED or one to three months related experience and/or training

Expectations and Standards

• Commitment to the daily application of Avera’s mission, vision, core values, and social principles to serve patients, their families, and our community.
• Promote Avera’s values of compassion, hospitality, and stewardship.
• Uphold Avera’s standards of Communication, Attitude, Responsiveness, and Engagement (CARE) with enthusiasm and sincerity.
• Maintain confidentiality.
• Work effectively in a team environment, coordinating work flow with other team members and ensuring a productive and efficient environment.
• Comply with safety principles, laws, regulations, and standards associated with, but not limited to, CMS, The Joint Commission, DHHS, and OSHA if applicable.

Avera is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, Veteran Status, or other categories protected by law. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-605-504-4444 or send an email to [e-mail].