Support Services Specialist-Vehicle Operations

Oakland County; Pontiac (MI); On-site; USD 50,000 - 66,000; Full time

Benefits offered by this job

Comprehensive benefits

Job summary

Oakland County is seeking a Fleet Records Analyst to support vehicle and equipment operations onsite. You will maintain reliable fleet records, identify discrepancies, and ensure departments have accurate information for daily operations and decision-making.

The role requires a high school diploma or GED and three years of full-time clerical experience. You will audit records, reconcile data across systems, and generate reports to support budgeting and reporting.

Qualifications

• Must be a high school graduate or have a GED.
• Three (3) years of responsible full-time clerical experience.

Responsibilities

• Maintain and audit vehicle and equipment records, including inventory, assignments, ownership, mileage, utilization, acquisitions, transfers, replacements, costs, and disposals.
• Review and reconcile fleet data across multiple systems, spreadsheets, departmental records, and supporting documentation.
• Research discrepancies, identify the source of errors, and make or coordinate necessary corrections.
• Analyze fleet information to identify trends, inconsistencies, and opportunities to improve data accuracy.
• Review financial, purchasing, and operational documentation to verify fleet-related transactions and records.
• Utilize County and department-specific software systems to maintain accurate records, complete assignments, and support reporting needs.
• Responds to follow-up questions and travel to assigned locations as needed.

Skills

Detail-oriented

Analytical

Data entry

Education

High school diploma or GED

Tools

Fleet management software

HRIS

Excel

Job description

Overview & Benefits

Oakland County is more than just a workplace. It is a place where you can make a real difference. As one of Michigan’s leading public service organizations, we are committed to strengthening communities, delivering essential services, and improving the quality of life for nearly 1.3 million residents. When you join our team, you become part of a mission-driven workforce guided by integrity, innovation, and a passion for public service. We offer competitive pay, comprehensive benefits, and the opportunity to do meaningful work that matters.

For more information about Oakland County benefits and employee perks, please visit: https://www.oakgov.com/government/human-resources/benefits/new-hire

General Summary

$49,579-$66,426 This position is onsite.

Are you detail-oriented, analytical, and skilled at making sure important information is accurate and complete?

In this role, you’ll help support Oakland County’s vehicle and equipment operations by maintaining reliable fleet records, identifying and resolving discrepancies, and ensuring departments have accurate information to support day-to-day operations and decision-making.

What You’ll Do

• Maintain and audit vehicle and equipment records, including inventory, assignments, ownership, mileage, utilization, acquisitions, transfers, replacements, costs, and disposals.
• Review and reconcile fleet data across multiple systems, spreadsheets, departmental records, and supporting documentation.
• Research discrepancies, identify the source of errors, and make or coordinate necessary corrections.
• Analyze fleet information to identify trends, inconsistencies, and opportunities to improve data accuracy.
• Review financial, purchasing, and operational documentation to verify fleet-related transactions and records.
• Utilize County and department-specific software systems to maintain accurate records, complete assignments, and support reporting needs.

Why You’ll Love It

• Play an important role in keeping Oakland County’s vehicle and equipment operations organized, accurate, and efficient.
• Work with a variety of data, systems, departments, and records, making each day a little different.
• Put your analytical, research, and problem-solving skills to work resolving real operational issues.
• Make a Countywide impact by ensuring leaders and departments can rely on accurate fleet information to make informed decisions.

Minimum Qualifications

• Must be a high school graduate or have a certificate of successful completion of the General Educational Development (GED) Test.
• Have had three (3) years of responsible full-time clerical experience.

SPECIAL REQUIREMENTS

Required to successfully clear a national, fingerprint-based background check conducted by the Oakland County Sheriff’s Office. This check includes access to nonpublic criminal and court information, beyond convictions. Clearance must be obtained and maintained to hold unescorted access to County facilities.

ESSENTIAL JOB FUNCTIONS

• Maintains, reviews, analyzes, audits, and reconciles vehicle and equipment records to ensure the accuracy, completeness, consistency, and integrity of information maintained by Vehicle Operations.
• Maintains and evaluates fleet inventory information, including vehicle and equipment assignments, departmental ownership or responsibility, vehicle status, acquisition information, transfers, replacements, mileage, utilization, and other information necessary to maintain an accurate accounting of the County fleet.
• Performs recurring and special fleet audits and reconciliations by comparing information contained in fleet management systems, departmental records, spreadsheets, purchasing and financial records, supporting documentation, and other available sources.
• Identifies discrepancies and researches information necessary to resolve or explain differences.
• Analyzes fleet data and prepares reports, summaries, projections, and other information regarding vehicle inventory, utilization, mileage, age, replacement status, assignments, costs, acquisitions, disposals, departmental fleet changes, and other operational measures.
• Reviews vehicle records and supporting documentation for unusual, incomplete, duplicate, inconsistent, or inaccurate information.
• Researches discrepancies and coordinates corrections.
• Reviews attendance information from employees for accuracy and completeness and may input attendance into the Human Resources Information System (HRIS).
• Orders fuel cards for new vehicles and assigns loner cards as requested.
• Documents and tracks all fuel card data.
• Deactivates cards as needed.
• Processes fuel pin request.
• Reviews and deactivates users for fuel pin numbers and cards as needed.
• Reviews and reconciles purchasing and expense card transactions.
• Maintains all necessary documentation and receipts.
• Reviews and updates the master monthly billing report as needed.
• Reviews and processes safety-boot reimbursement.
• Reviews and writes necessary reports needed for Freedom of Information requests.
• Identifies records that are non-public and redacts necessary information.
• Responds to follow-up questions.
• Will be required to travel and/or perform duties at all assigned job locations/buildings within Oakland County.

ADDITIONAL DUTIES & RESPONSIBILITIES

• Order and maintains office and cleaning supplies.
• Reviews and processes mail for Support Services.
• Assists with booking travel and conference arrangements as needed.
• Performs other duties as assigned.
• Complies with all policies and standards.
• Utilizes current countywide and/or department specific software to complete assignments.

ESSENTIAL MENTAL & PHYSICAL REQUIREMENTS

Ability to communicate work-related information clearly and professionally.

WORKING CONDITIONS

Work is performed in a typical office environment. May be required to travel to off campus locations in the performance of some job duties.

IMPORTANT NOTE:

The primary purpose of this job description is to set a fair and equitable salary range for this job classification. Generally, only those key duties necessary for proper job evaluation and/or labor market analysis have been included. Other duties and responsibilities will be assigned by the supervisor.

Additional Minimum Qualifications

Union* BU91 - United Auto Workers (UAW) Local 889: Economic Dev Non-Supv *If applicable

EEO Statement

We are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, gender identity, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances.

Inclusion Statement

Oakland County is committed to welcoming applicants from all backgrounds, including those with prior convictions, as we believe in providing equal opportunities for all. We value the unique perspectives and experiences each individual brings to our team and are dedicated to fostering an inclusive, supportive workplace.

All ways, MOVING FORWARD. At Oakland County, we offer a stable and supportive work environment, competitive salaries, comprehensive benefits, professional development, and generous education assistance program. We value the dedication and hard work of our team and our commitment to the communities we serve - it's at the heart of our success. We're always seeking new ways to enhance our workplace and foster a culture of growth, inclusion, and innovation. We believe that our people are our greatest asset, and our future depends on the diverse perspectives, experiences, and talents of our team. Join us on our mission to keep Oakland County a vibrant place to live, work, and play.