Support Service Team Leader-Miami

Laboratory Corporation; Miami (FL); On-site; USD 50,000 - 70,000; Full time

Job summary

Laboratory Corporation is seeking a Support Services Team Leader in Miami. This role involves leading a team, supervising daily operations, and ensuring quality assurance in a fast-paced environment. Candidates should have relevant experience and strong leadership skills, with opportunities for professional growth.

Benefits

Medical, Dental, Vision, Life Insurance

401(k) Plan

Paid Time Off (PTO)

Tuition Reimbursement

Employee Stock Purchase Plan

Qualifications

• At least 3 years of relevant experience, preferably in a clinical laboratory.
• Strong computer skills, especially with Microsoft Office.
• Physical ability to perform job duties.

Responsibilities

• Assist in supervising the daily operations of the department.
• Lead the team in their processes and procedures.
• Perform quality assurance checks for efficiency and accuracy.

Skills

Leadership

Communication

Critical Thinking

Organizational Skills

Attention to Detail

Education

High school diploma or equivalent

Associate's degree or higher

Tools

Microsoft Office

Job description

Job Title: Support Services Team Leader

Are you detail-oriented, process-focused, and enjoy leading others? LabCorp is seeking a Support Services Team Leader to join our team. In this role, you will work in a fast-paced, customer-focused, and challenging environment, contributing to our mission: "Improving Health, Improving Lives."

Work Schedule:

Monday through Friday, 8:00 am - 4:30 pm

Work Location:

1400 NW 12th Ave, Miami, FL

Benefits:

Employees scheduled to work 20 or more hours per week are eligible for comprehensive benefits including Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement, and Employee Stock Purchase Plan. Casual, PRN & Part Time employees working less than 20 hours are eligible for the 401(k) Plan only. Click here for more details.

Job Responsibilities:

1. Assist in supervising the daily operations of the department.
2. Lead the team in their processes and procedures.
3. Assist with preparation and routing of laboratory specimens.
4. Encourage process improvements and best practices.
5. Perform quality assurance checks for efficiency and accuracy.
6. Resolve production errors and escalate when necessary.
7. Engage in continuous process and service improvements.
8. Enforce policies and procedures.
9. Perform administrative duties as needed.
10. Support new managers/supervisors with IT equipment and return equipment when necessary.
11. Manage supplies, including stock and back-order items, and find alternatives as needed.
12. Collaborate with Finance to provide insights and prevent errors.
13. Manage COVID supplies and support outside clinics with supplies, maintaining good relationships.
14. Identify and coordinate procurement of reagents and ensure regulatory compliance.
15. Handle invoice payments and processing of quotes.
16. Optimize storage and workflow for supplies.

Job Requirements:

• High school diploma or equivalent.
• Associate's degree or higher is a plus.
• At least 3 years of relevant experience, preferably in a clinical laboratory.
• Leadership experience is a plus.
• Knowledge of laboratory operations, policies, and procedures.
• Strong computer skills, especially with Microsoft Office.
• Excellent communication skills, both written and verbal.
• High attention to detail, with strong organizational and prioritization skills.
• Critical thinking skills with the ability to make decisions quickly.
• Physical ability to perform job duties.

If you're seeking a career with growth opportunities, professional development, and the chance to make a difference, apply today!

Equal Opportunity Employment:

Labcorp is committed to inclusion and diversity. We do not tolerate discrimination or harassment. Employment decisions are based on qualifications and merit, without regard to race, religion, color, national origin, sex, age, veteran status, disability, or other protected characteristics. We also consider applicants with arrest or conviction records in accordance with applicable laws.

We encourage all qualified individuals to apply. If you need assistance or accommodations during the application process, please visit our accessibility site or contact us at Labcorp Accessibility. For more information on data collection and privacy, see our Privacy Statement.