Support Lead: Store Ops & Customer Experience

Five Below, Inc.; Dallas (TX); On-site; USD 13,069 - 18,614; Part time

Job summary

Five Below, Inc. is seeking a Support Lead in Dallas, TX. The role involves ensuring excellent customer service, overseeing daily store operations, and managing staff.

Candidates should be high school graduates with some college experience and a minimum of one year of management experience. The position requires strong communication skills and the ability to work a flexible schedule.

Five Below offers competitive pay and various benefits to support personal wellness.

Qualifications

• Minimum 1 year of management experience required.
• Ability to work a flexible schedule, including nights and weekends.

Responsibilities

• Ensure crew members provide excellent customer service.
• Oversee daily store operations and manage staff performance.
• Assist with receiving and organizing new stock.
• Act as Manager on Duty when needed.
• Drive sales and manage expenses.

Skills

Excellent verbal and written communication skills

Ability to multi-task

Creative thinking

Ability to maintain composure under pressure

Education

High School Graduate or equivalent

College experience preferred

Job description

Five Below, Inc. is seeking a Support Lead in Dallas, TX. The role involves ensuring excellent customer service, overseeing daily store operations, and managing staff.

Candidates should be high school graduates with some college experience and a minimum of one year of management experience. The position requires strong communication skills and the ability to work a flexible schedule.

Five Below offers competitive pay and various benefits to support personal wellness.