Store Operations & Sales Lead

Five Below; Dallas (TX); On-site; USD 18,000 - 21,000; Full time

Job summary

Five Below in Dallas, TX is seeking a FT Sales Support Lead to manage daily store operations and lead crew members in delivering the BEST customer service. You will train staff on customer experience, oversee receiving and stocking, and act as Manager on Duty when needed, ensuring opening/closing procedures and security.

The role emphasizes coaching associates, boosting sales, and collaborating with leadership to maintain high standards while handling schedule flexibility, cash handling, and

Qualifications

• Excellent verbal and written communication skills.
• Ability to multi-task in a fast-paced retail environment.
• Minimum 1 year of management experience.
• High school diploma or equivalent; college experience preferred.

Responsibilities

• Wow the customer by providing exceptional service.
• Oversee daily activities of store associates and ensure execution of duties.
• Assist with receiving, unpacking, and organizing stock.
• Act as Manager on Duty when needed and handle store operations.
• Open or close the store, secure cash, and ensure daily readiness.
• Support onboarding and training of associates to improve performance.
• Drive sales and manage expenses by optimizing merchandising and staff performance.

Skills

Verbal communication

Written communication

Multi-tasking

Creativity

Customer service

Team leadership

Calm under pressure

Education

High school diploma or equivalent

College experience preferred

Job description

Five Below in Dallas, TX is seeking a FT Sales Support Lead to manage daily store operations and lead crew members in delivering the BEST customer service. You will train staff on customer experience, oversee receiving and stocking, and act as Manager on Duty when needed, ensuring opening/closing procedures and security.

The role emphasizes coaching associates, boosting sales, and collaborating with leadership to maintain high standards while handling schedule flexibility, cash handling, and