Support Engineering Cust Supt Service Specialist 3 (contract)

Boeing; Seattle (WA); On-site; USD 59,000 - 66,000; Part time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k)

Job summary

Boeing Test & Evaluation (BT&E) is seeking a Mid-Level Maintenance Controller Service Technician to join our Test Operations Center (TOC) team in Seattle, WA. The contract role supports flight test operations with technical assistance, logistics, and maintenance coordination for complex test programs.

The role requires proactive customer interaction, strong data interpretation and presentation skills, and flexibility to work 4x10-hour shifts including weekends, with occasional 12-hour shifts.

Qualifications

• 1+ years of education and/or experience with aircraft maintenance.
• 1+ years of flight line experience.
• Experience cultivating excellent customer and/or external stakeholder relationships.
• Experience do you have with direct, face-to-face interactions with customers.
• Experience interpreting data and presenting analysis and/or recommendations to management.
• Experience editing PowerPoint presentations and presenting data.
• Willing to work variable shifts; including days, evenings, nights and weekends.

Responsibilities

• Provides technical support for maintenance, repair and preventive measures that ensure continued safe and economic operations for customers.
• Applies technical knowledge to research, develop, test and evaluate operations, support programs, modifications, repairs and technical data.
• Communicates design and operational issues and concerns with Engineering.
• Develops in-service correspondence for continued safe operation and maintenance of equipment.
• Participates in accident investigation team or support team.
• Conduct investigations and research on Logistics, Test Status, Operational Problems, Weather Conditions and Direct IT issues to drive a successful conclusion.
• Provide accurate maintenance estimates for Flight Test FC and other aircraft maintenance tasks that include Work Order description, required Parts, Special Tools and Ground Support Equipment.
• Provide input and maintain the TOC database, create Service Request Task Items, Track Test Aircraft In-flight, identify issues for Management Escalation, create and update PowerPoint presentations and lead management status meetings.
• Function in a dynamic environment and provide clear and succinct recommendations to management.
• Assist logistic support or remote aircraft operations.

Skills

Customer relationships

Data interpretation

PowerPoint

Flight line experience

Tools

PowerPoint

Job description

This posting is for a contract assignment and is not a full-time employment offer with Boeing. Candidates selected for roles will be employed as contract workers through a Boeing approved 3rd party for the duration of the specified project.

Job Description

Boeing Test & Evaluation (BT&E) is seeking a Mid-Level Maintenance Controller Service Technician to join our Test Operations Center (TOC) team located in Seattle, Washington. The TOC provides technical assistance, logistics support and research to a wide range of flight test activities and customers. The successful candidate will work as a Maintenance Controller. It requires proactive and customer-oriented interaction with test operations crews, aircraft maintenance operations, flight operations, MMO and various Boeing support organizations. This position requires developing positive partner relationships that foster trusted communications.

The Test Operations Center operates 20 hours a day 7 days a week utilizing a non-standard work week. This includes Saturdays and Sundays as standard workdays. You will be working 4 10-hour shifts with 3 days off and be willing to work either 1st or 2nd shift. On occasion, there will be opportunities to work a 12-hour shift.

Position Responsibilities Include

• Provides technical support for maintenance, repair and preventive measures that ensure continued safe and economic operations for customers
• Applies technical knowledge to research, develop, test and evaluate operations, support programs, modifications, repairs and technical data
• Communicates design and operational issues and concerns with Engineering
• Develops in-service correspondence for continued safe operation and maintenance of equipment
• Participates in accident investigation team or support team
• Conduct investigations and research on Logistics, Test Status, Operational Problems, Weather Conditions and Direct IT issues to drive a successful conclusion
• Provide accurate maintenance estimates for Flight Test FC and other aircraft maintenance tasks that include Work Order description, required Parts, Special Tools and Ground Support Equipment
• Provide input and maintain the TOC database, create Service Request Task Items, Track Test Aircraft In-flight, identify issues for Management Escalation, create and update PowerPoint presentations and lead management status meetings
• Function in a dynamic environment and provide clear and succinct recommendations to management
• Assist logistic support or remote aircraft operations

Basic Qualifications (Required Skills/Experience)

• 1+ years of education and/or experience with aircraft maintenance
• 1+ years of flight line experience
• Experience cultivating excellent customer and/or external stakeholder relationships
• Experience do you have with direct, face-to-face interactions with customers
• Experience do you have in interpreting data and presenting analysis and/or recommendations to management
• Experience editing PowerPoint presentations as needed, as well as adding and presenting data
• Willing to work variable shifts; including days, evenings, nights and weekends

Preferred Qualifications (Desired Skills/Experience)

• 1+ years of flight test experience
• Experience with the DWR systemExperience with Engineering Furnished and Red Label parts
• Experience organizing and planning logistics support for remote aircraft operations
• Have or have held an Airframe and Power Plants (A&P) License

Pay Rate Range

43 - 48 USD hourly

Benefits Information

• Optional Benefits: Medical, Dental, Vision, 401K

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Unincorporated LA County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: client provided property, including hardware (both of which may include data) entrusted to you from theft, loss or damage; return all portable client computer hardware in your possession (including the data contained therein) upon completion of the assignment, and; maintain the confidentiality of client proprietary, confidential, or non-public information. In addition, job duties require access to secure and protected client information technology systems and related data security obligations.