Support Counselor

Ultipro; Oakland (CA); Hybrid; USD 37,000 - 41,000; Full time

Benefits offered by this job

5 weeks PTO

11 paid holidays

Medical, dental, vision

Long-term disability

Life insurance

Scholarship opportunities

Promotional opportunities across CA &

Job summary

Seneca Family of Agencies is seeking a Youth Counselor for Alameda Connections to deliver family-centered mental health counseling, crisis intervention, and case management for youth birth through age 10 and their families. The role supports trauma-informed, culturally responsive care in community settings and across a multidisciplinary team.

The position emphasizes flexible scheduling, collaboration with schools and community partners, and ongoing professional development within a Bay Area

Qualifications

• Bachelor’s degree or equivalent with experience working with youth or families or in social services.
• TB test clearance, fingerprinting clearance, and state/federal licensing requirements.
• Valid driver’s license, clean driving record, insurability per agency policies.

Responsibilities

• Provide counseling and case management for enrolled youth and their families.
• Help connect clients to natural supports and community resources.
• Provide crisis intervention and mental health services at homes, schools, or other community sites.
• Attend treatment reviews, program staff meetings, and IEP meetings when needed.
• Complete mental health notes and service tracking documentation.

Skills

Trauma-informed care

Crisis intervention

Case management

Community outreach

Cultural responsiveness

Education

Bachelor’s degree

Associate degree or equivalent + 1 year of experience

High School Diploma/GED + 2 years of experience

Job description

• Pay or shift range: $27.01 USD to $29.51 USD
  The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Description

Passionate about helping kids and families? Join us as a Youth Counselor and provide life-changing support, counseling, and crisis intervention where it matters most—right in your community.

Support Counselor provides family-centered mental health counseling, support, crisis intervention, and case management services for youth and their families. This role is part of Alameda Connections, a wraparound program serving children ages 0–10 and their families, and is specifically focused on supporting young children from birth through age 10 who may be experiencing behavioral, emotional, developmental, or family-related challenges. Support Counselors are members of a multidisciplinary team and provide trauma-informed, culturally responsive services in the community at times and locations convenient to the family.

ABOUT SENECA

Seneca Family of Agencies has been nominated among the Bay Area’s Top Workplaces for several consecutive years. We’re committed to providing traditionally marginalized communities with a network of excellent mental health, community-based, and educational services. We are committed to building a diverse staff. Our programs deeply engage in conversations and training on Diversity, Equity, and Inclusion to bring equity and justice to the youth and families we serve.

Responsibilities

• Provide counseling and case management services for enrolled youth and their families.
• Support client and family to connect to natural supports and community-based resources.
• Provide crisis intervention and other mental health services as needed at client homes, schools, and other community locations.
• Participate in all treatment reviews, program staff meetings, and Individualized Education Program (IEP) meetings when necessary.
• Complete mental health notes and other paperwork, and complete service tracking documentation as indicated.
• Assist with planning arrangements and transportation for school, therapy appointments, and court hearings as needed.
• Attend team meetings, weekly trainings, individual and group supervisions, and adhere to clinical best practices.
• Maintain a flexible work schedule.
• Participate in providing crisis phone support as scheduled.
• Utilize crisis communication and de-escalation techniques as per Seneca's crisis response training.

Qualifications

• Education/Experience Requirements:
  • Bachelor’s degree OR
  • Associate degree or equivalent + 1 year of applicable experience OR
  • High School Diploma/GED + 2 years of applicable experience may be accepted in programs that do not have a written contract requiring a Bachelor’s degree as a minimum education level.
  • Applicable experience can include paid or unpaid experience working with youth or families or working in the social services field.
• At least 21 years of age.
• TB test clearance, fingerprinting clearance, and any other state/federal licensing or certification requirements.
• Valid driver's license, clean driving record, and insurability through Seneca Family of Agencies’ insurance policy.

Preferred

• Experience working with children/youth and families with complex and enduring needs
• Experience implementing family-focused services

Schedule

• Full-time; Monday - Friday 9am-5:30pm
• Starting at $27.01- $29.51 per hour
  • Actual salary is dependent on creditable experience above the minimum qualifications for the role
  • Salary increases each year
• 5 weeks of Paid Time off and 11 Paid Holidays
• Medical, dental, vision, chiropractic, acupuncture, and fertility coverage
• Long-term disability, family leave, and life insurance
• Scholarship opportunities, ongoing training, and professional development opportunities
• Promotional opportunities across the agency in California and Washington

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.