Support Counselor

Ultipro; Temecula (CA); On-site; USD 31,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, vision

5 weeks PTO

11 paid holidays

Long-term disability

Family leave

Life insurance

Scholarship opportunities

Professional development

Job summary

Seneca Family of Agencies seeks a Support Counselor to provide family-centered mental health counseling, crisis intervention, and case management for youth and families. The role operates within a multi-disciplinary team and offers trauma-informed care in homes, schools, and community settings.

Responsibilities include coordinating with families, linking to community resources, and ensuring accurate documentation.

Qualifications

• Bachelor’s degree or higher (or equivalent experience in social services).
• 1 year of applicable experience with youth or families (Associate degree path).
• 2+ years of applicable experience may substitute for a Bachelor’s degree.
• Experience in mental health, trauma-informed care, or wraparound services preferred.

Responsibilities

• Provide counseling and case management for enrolled youth and families.
• Support connections to natural supports and community resources.
• Deliver crisis intervention and mental health services at homes, schools, and community sites.
• Attend treatment reviews, staff meetings, and IEP meetings when needed.
• Complete notes, documentation, and service tracking as required.
• Assist with transportation planning for school, therapy, and court hearings.
• Participate in team meetings, trainings, and supervision; follow crisis protocols.

Skills

Counseling

Case management

Crisis intervention

Youth services

Education

Bachelor's degree

Associate degree or equivalent

High School Diploma/GED + 2 years' experience

Job description

• Pay or shift range: $22.51 USD to $25.01 USD
  The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Description

The Support Counselor provides family-centered mental health counseling, support, crisis intervention, and case management services for youth and their families. Counselors are members of a multi-disciplinary team and provide trauma-informed, culturally responsive services in the community at times and locations convenient to the family.

ABOUT RIVERSIDE WRAPAROUND

Seneca offers "Wraparound" services to youth and families experiencing emotional/behavioral challenges in the home. The Wraparound programs are strengths-based, family-driven, flexible, and creative, with the goal of helping the family develop the skills and supports to prevent or reduce the possibility of out-of-home placement of their child. A family-based team addresses the needs of the entire family, not just the child of focus. This family-based team consists of family members, Seneca's Therapists, Youth Counselors, Parent Partners, Facilitators and other community members who have an important role in the family.

ABOUT SENECA

Seneca Family of Agencies is committed to providing traditionally marginalized communities a network of outstanding mental health, community based, and educational services.

We are committed to building a diverse staff.

Our programs are deeply engaged in conversations and trainings on Diversity, Equity, and Inclusion in order to bring equity and justice to the youth and families we serve.

Responsibilities:

• Provide counseling and case management services for enrolled youth and their families.
• Support client and family to connect to natural supports and community-based resources.
• Provide crisis intervention and other mental health services as needed at client homes, schools, and other community locations.
• Participate in all treatment reviews, program staff meetings, and Individualized Education Program (IEP) meetings when necessary.
• Complete mental health notes and other paperwork, and complete service tracking documentation as indicated.
• Assist with planning arrangements and transportation for school, therapy appointments, and court hearings as needed.
• Attend team meetings, weekly trainings, individual and group supervisions, and adhere to clinical best practices.
• Participate in providing emergency on-call response as scheduled.
• Utilize crisis communication and de-escalation techniques as per Seneca's crisis response training.

Qualifications:

• Education/Experience Requirements:
  • Bachelor’s degree OR
  • Associate degree or equivalent + 1 year of applicable experience OR
  • High School Diploma/GED + 2 years of applicable experience may be accepted in programs that do not have a written contract requiring a Bachelor’s degree as a minimum education level.
  • Applicable experience can include paid or unpaid experience working with youth or families or working in the social services field.
• At least 21 years of age.
• TB test clearance, fingerprinting clearance, and any other state/federal licensing or certification requirements.
• Valid driver's license, clean driving record, and insurability through Seneca Family of Agencies' insurance policy.

Schedule

• Full-time
  • Monday - Friday 10am - 6:30pm
• Voluntary on-call shifts, Friday - Sunday
• Starting at $22.51- $25.01 per hour, commensurate with experience
• Additional compensation provided upon passing bilingual language proficiency exam
• Salary increases each year
• Stipends provided to staff members participating in the emergency on-call shifts
• 5 weeks of Paid Time off and 11 Paid Holidays
• Medical, dental, vision, chiropractic, acupuncture, fertility coverage
• Long-term disability, family leave, and life insurance
• Scholarship opportunities, ongoing training, and professional development opportunities
• Promotional opportunities across the agency in California

Key words:

Support Counseling, Case Management, Crisis Intervention, Behavioral Support, Client Advocacy, Treatment Planning, Social Services, Community Resources, Client Assessment, Mental Health Support

Equal Opportunity Employer
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