Support Coordinator & Case Manager: Empower Independence

Care Lync; Portland (ME); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k)

Paid time off

Training programs

Job summary

Care Lync is seeking a dedicated Support Coordinator to empower adults with disabilities and seniors to live independently. You’ll conduct person-centered assessments and craft ISP plans, guiding participants toward appropriate services and providers in collaboration with medical and community resources.

This role requires travel to participants’ homes up to 50%, strong organizational and advocacy skills, and commitment to professional development within a collaborative, compassionate team at

Qualifications

• Bachelor’s degree in Social Work, Psychology, Human Services, or related field.
• Strong organizational, communication, and advocacy skills.
• Comfort working independently and traveling (up to 50%) to meet with participants in their homes and communities.
• Valid driver’s license, auto insurance, and reliable transportation.
• Commitment to maintaining required certifications and state clearances.

Responsibilities

• Conduct person-centered assessments to identify each participant’s needs, preferences, and life goals.
• Develop, implement, and regularly update ISP to ensure participants receive the right services.
• Provide participants with choice and advocacy, helping them make informed decisions about providers and care options.
• Coordinate with medical professionals, behavioral specialists, family members, and community resources to deliver seamless, high-quality care.
• Monitor and evaluate services to ensure participants’ safety, satisfaction, and progress toward independence.
• Support both individuals with disabilities and members of the aging population in accessing the community resources they need.
• Maintain documentation, confidentiality, and compliance with all program and ethical standards.
• Participate in ongoing training and professional development to strengthen your skills and expand your impact.

Skills

Organization

Communication

Advocacy

Travel up to 50%

Education

Bachelor’s degree in Social Work, Psychology, Human Services, or related field

Job description

Care Lync is seeking a dedicated Support Coordinator to empower adults with disabilities and seniors to live independently. You’ll conduct person-centered assessments and craft ISP plans, guiding participants toward appropriate services and providers in collaboration with medical and community resources.

This role requires travel to participants’ homes up to 50%, strong organizational and advocacy skills, and commitment to professional development within a collaborative, compassionate team at