Support Associate - White House Black Market

Chico's; Lansing (MI); On-site; USD 25,000 - 35,000; Full time

Job summary

Ein innovatives Unternehmen sucht einen Support Associate, der eine Schlüsselrolle in einem dynamischen Team spielt. In dieser Position unterstützen Sie eine kunden- und produktorientierte Verkaufsumgebung, indem Sie Waren verarbeiten, das Lager organisieren und sicherstellen, dass neue Produkte rechtzeitig präsentiert werden. Sie fördern eine inklusive Teamkultur und streben nach persönlicher Entwicklung. Wenn Sie leidenschaftlich daran interessiert sind, Frauen ein schönes Einkaufserlebnis zu bieten und in einem kreativen Umfeld zu arbeiten, ist dies die perfekte Gelegenheit für Sie.

Qualifications

• Erfahrung im Einzelhandel oder als Kassierer ist von Vorteil.
• Fähigkeit, in einem schnelllebigen Umfeld zu arbeiten und mehrere Aufgaben zu erledigen.

Responsibilities

• Verantwortlich für die Bearbeitung von Waren und die Organisation des Lagerraums.
• Modellierung und Unterstützung der Prinzipien des Kundenservice.

Skills

Kundenservice

Kommunikationsfähigkeiten

Organisation

Multitasking

Visuelle Merchandising-Techniken

Education

High School Diplom oder gleichwertig

Tools

Computer-Systeme

Job description

Join our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautiful.

POSITION OBJECTIVE:

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This includes performing various sales functions such as merchandise handling, stock processing, and stockroom organization. We love what we do and believe our team is the most amazing place to work, learn, and grow!

FUNCTIONAL RESPONSIBILITIES:

Operational Excellence

• Process merchandise, ensuring items are properly stored, ticketed, and easily located for replenishment on the sales floor. Reorganize merchandise as needed to maximize stock space.
• Ensure new products are merchandised and represented in a timely manner.
• Enter all receiving documents into the computer system, reconcile merchandise invoices, and complete store-to-store transfers and locate requests accurately and promptly.
• Receive and process visual packet materials, props, signage, and properly store stockroom hardware and signage.
• Participate in pricing changes and markdowns.
• Alert management to cash supply needs.
• Assist with visual directives such as floorsets, window changes, visual presentations, and signage placement.
• Help maintain boutique cleanliness and organization.

Customer Experience

• Model, support, and promote the Most Amazing Personal Service (MAPS) principles, offering a cohesive omni-channel experience.

Teamwork and Growth

• Promote an inclusive, collaborative approach to problem-solving.
• Seek personal development opportunities and solicit feedback.

Other duties as assigned. Duties may vary by brand.

QUALIFICATIONS:

• High school diploma or equivalent.
• Previous stock or cashier experience preferred.
• Must be 18 years or older.
• Excellent communication and customer service skills.
• Strong organizational skills and ability to multi-task in a fast-paced environment.
• Ability to learn or adapt to company technology.
• Ability to work predominantly standing.
• Ability to work quickly within strict timelines and demonstrate teamwork.
• Exposure to visual merchandising techniques is a plus.
• Effective communication with customers, associates, and management, including wearing a headset.
• Regular attendance and flexibility to work nights, weekends, and holidays are required.

PHYSICAL REQUIREMENTS:

• Constant walking/standing for 67-100% of an 8-hour shift.
• Occasional lifting up to 50 lbs. for 1-33% of the shift.
• Frequent climbing for 34-66% of the shift.

We are always accepting applications to join our store teams. You may apply at any time; however, positions may not be currently open. Accommodation requests for disabilities are available through your local Store Manager.

Location: 3093 Eastwood Town Center

Chico's FAS, Inc. is an equal opportunity employer and does not discriminate based on race, color, religion, age, gender, disability, or other protected categories.