Support Associate - Soma

Chico's; Greenville (SC); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Support Associate to join their dynamic team. This role emphasizes a customer-focused sales culture, where you'll be responsible for merchandise handling, stock processing, and creating an organized stockroom. The ideal candidate will possess excellent communication skills and a strong ability to multitask in a fast-paced environment. If you're passionate about providing outstanding customer service and eager to grow within a collaborative team, this opportunity is perfect for you. Join a company that values innovation and teamwork, and make a difference in the retail experience.

Qualifications

• Excellent communication and customer service skills are essential.
• Strong organizational skills and ability to multitask in a fast-paced environment.

Responsibilities

• Processes merchandise and ensures proper storage and ticketing.
• Models and promotes customer service principles for an omni-channel experience.
• Encourages teamwork and seeks personal development opportunities.

Skills

Communication Skills

Customer Service Skills

Organizational Skills

Multitasking

Teamwork

Visual Merchandising

Education

High School Diploma or Equivalent

Job description

Join Our Team!

We are customer obsessed, innovative, and have the best culture in retail. Join our team today!

Position Objective

The Support Associate supports a customer and product-focused sales culture, emphasizing our core principles in all store operations. Responsibilities include merchandise handling, stock processing, and organizing the stockroom. We love what we do and believe our teams make us the most amazing place to work, learn, and grow!

Functional Responsibilities

Operational Excellence

• Processes merchandise, ensuring proper storage, ticketing, and easy location for replenishment.
• Reorganizes merchandise to maximize stock space.
• Ensures new products are merchandised and represented promptly.
• Enters receiving documents into the system, reconciles invoices, and completes store-to-store transfers accurately.
• Handles visual materials, props, signage, and stockroom hardware properly.
• Participates in pricing changes and markdowns.
• Alerts management to cash supply needs.
• Assists with visual directives, including floorsets, window changes, signage, etc.
• Supports boutique cleanliness and organization.

Customer Experience

• Models and promotes the Most Amazing Personal Service (MAPS) principles, offering a cohesive omni-channel experience.

Teamwork and Growth

• Encourages an inclusive, collaborative approach to problem solving.
• Seeks personal development opportunities and feedback.

Other duties as assigned. Duties may vary across brands.

Qualifications

• High school diploma or equivalent.
• Previous stock or cashier experience preferred.
• Must be 18 or older.
• Excellent communication and customer service skills.
• Strong organizational skills and ability to multitask in a fast-paced environment.
• Ability to learn or adapt to company technology.
• Must be able to stand most of the shift.
• Ability to work quickly within strict timelines.
• Teamwork demonstration required.
• Experience with visual merchandising techniques is a plus.
• Effective communication with customers, associates, and management; use of headset.
• Regular attendance and flexible schedule, including nights, weekends, and holidays.

Physical Requirements

• Constant walking/standing during 67-100% of shift.
• Occasional lifting up to 50 lbs. (1-33%).
• Frequent climbing (34-66%).

We are always accepting applications for talented individuals. Applications are reviewed for suitability; applying does not guarantee an open position. Accommodation requests for disabilities are available upon contact with your local Store Manager.

5262 The Shops at Greenridge

Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate based on race, color, religion, age, gender, disability, or other protected categories under law.