Support Associate - Chico's

Chico's; Gaffney (SC); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Support Associate to join their chic team. This role focuses on creating a customer and product-focused sales culture while ensuring operational excellence. You will handle merchandise, support visual merchandising, and promote exceptional customer service. With opportunities for personal growth and teamwork, this position offers a dynamic environment where you can thrive. If you have a passion for fashion and a dedication to providing outstanding service, this role is perfect for you.

Qualifications

• Excellent communication and customer service skills are essential.
• Strong organizational skills and ability to multitask in a fast-paced environment.

Responsibilities

• Process merchandise and ensure items are properly stored and located.
• Model and promote the Most Amazing Personal Service principles.

Skills

Communication Skills

Customer Service Skills

Organizational Skills

Multitasking

Teamwork

Education

High School Diploma or Equivalent

Job description

Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality.

POSITION OBJECTIVE:

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This includes performing various sales functions such as merchandise handling, stock processing, and stockroom organization. We love what we do and believe that with our teams, we are the most amazing place to work, learn, and grow!

FUNCTIONAL RESPONSIBILITIES:

Operational Excellence

• Process merchandise, ensuring items are properly stored, ticketed, and easily located for replenishment on the sales floor. Reorganize merchandise as needed to maximize stock space.
• Ensure new products are properly merchandised and represented in a timely manner.
• Enter all receiving documents into the computer system, reconcile merchandise invoices, and complete store-to-store transfers and locate requests accurately and promptly.
• Process visual packet materials, props, and signage timely; store stockroom hardware, hangers, and sign holders properly.
• Participate in pricing changes and markdowns.
• Alert store management to cash supply needs.
• Assist with visual directives such as floorsets, window changes, and signage placement as directed.
• Maintain boutique cleanliness and organization.

Customer Experience

• Model, support, and promote the Most Amazing Personal Service (MAPS) principles, offering a cohesive omni-channel experience.

Teamwork and Growth

• Promote an inclusive, collaborative approach to problem solving.
• Seek personal development opportunities and actively solicit feedback.

Other duties as assigned. This position may vary across brands.

QUALIFICATIONS:

• High school diploma or equivalent.
• Previous stock or cashier experience preferred.
• Must be 18 years or older.
• Excellent communication and customer service skills.
• Strong organizational skills and ability to multitask in a fast-paced environment.
• Ability to learn or adapt to company technology.
• Must be able to stand for most of the shift.
• Ability to work quickly within strict timelines.
• Teamwork demonstration required.
• Experience with visual merchandising techniques is a plus.
• Effective communication with customers, associates, and management; use of headset required.
• Regular attendance and flexible work schedule, including nights, weekends, and holidays, are essential.

PHYSICAL REQUIREMENTS:

• Constant walking/standing during 67-100% of an 8-hour shift.
• Occasional lifting up to 50 lbs. (1-33% of shift).
• Frequent climbing (34-66% of shift).

We are always accepting applications for top talent. Applications are reviewed to match qualifications with open positions. Accommodation is available for applicants with disabilities; contact your local Store Manager for assistance.

Address: 0763 Gaffney Outlet Marketplace

Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate based on race, color, religion, marital status, age, national origin, disability, medical condition, pregnancy, gender, sexual orientation, gender identity, military service, veteran status, or any other protected category.