Supply Chain Support Intern: AI-Driven Ops & Data Access

The Applied Research Laboratory at Penn State University; University Park (TX); On-site; USD 21,000 - 30,000; Part time

Job summary

The Applied Research Laboratory (ARL) at Penn State University seeks a Supply Chain Support Specialist Intern to assist the Supply Chain Department in State College, PA. This paid internship focuses on customer support for ARL’s secure data exchange and supplier information management system, with up to 20 hours per week.

You will gain hands-on experience across file exchanges, permissions, audits, and process improvements while working in a security-conscious environment supporting Navy/DoD

Qualifications

• Ability to apply AI concepts in business settings.
• Proven ability to express ideas clearly in written form.
• Strong problem-solving approach with defined steps.
• Experience communicating effectively in an office setting.
• Ability to exercise discretion in handling information.
• Capability to articulate ideas effectively to others.
• Demonstrated strong organizational skills.

Responsibilities

• Maintain ARL’s Supply Chain Information Management system and supplier data.
• Provide supply chain help-desk support for research, engineering, and procurement processes.
• Assist with file exchange user support, password resets, MFA resets and account setup.
• Manage permissions in file exchange spaces and remove inactive accounts.
• Set up new folder structures and group permissions as requested.
• Troubleshoot file access issues and investigate application problems.
• Support yearly audits of data exchange and supply chain systems.
• Help automate supply chain tasks and improve user experience.
• Create and update support documentation.

Skills

AI in business

Written communication

Problem solving

Office communication

Discretion

Clear communication

Organizational skills

Job description

The Applied Research Laboratory (ARL) at Penn State University seeks a Supply Chain Support Specialist Intern to assist the Supply Chain Department in State College, PA. This paid internship focuses on customer support for ARL’s secure data exchange and supplier information management system, with up to 20 hours per week.

You will gain hands-on experience across file exchanges, permissions, audits, and process improvements while working in a security-conscious environment supporting Navy/DoD