Systems Administrator Intern — Hybrid IT Operations

Applied Research Laboratory at the Penn State University; State College (Centre County); Hybrid; USD 24,796 - 30,307; Full time

Job summary

The Applied Research Laboratory (ARL) at Penn State is seeking a self-motivated Systems Administrator Intern for the Computing Services Department within IT Services. This paid internship provides exposure to ARL’s secure, compliant IT operations in a cutting-edge research environment.

You will document processes, update SOPs, create training materials, and support ticket queues while collaborating with IT professionals. On-site with potential hybrid options.

Qualifications

• Express yourself clearly to contribute to teamwork and collaboration.
• Experience in an office environment with strong communication and organizational skills.
• Ability to quickly learn and understand processes.
• Ability to gather information through interviewing and reading specifications.
• Desire to learn and improve computer-related knowledge.
• Flexibility with rapidly changing priorities.
• Ability to multi-task and formulate ideas to reach a solution.

Responsibilities

• Identify, analyze, and document processes to streamline or shift to a lower tier team.
• Collaborate with technical teams to create or update SOPs.
• Create or update training documentation for complex systems and applications.
• Assist with ticketing queues and other assigned tasks.
• Routinely interact with other Information Technology professionals.

Skills

Clear communication

Team collaboration

Learning quickly

Information gathering

Desire to learn

Flexibility with priorities

Problem solving

Job description

The Applied Research Laboratory (ARL) at Penn State is seeking a self-motivated Systems Administrator Intern for the Computing Services Department within IT Services. This paid internship provides exposure to ARL’s secure, compliant IT operations in a cutting-edge research environment.

You will document processes, update SOPs, create training materials, and support ticket queues while collaborating with IT professionals. On-site with potential hybrid options.