Supply Chain Support Specialist Intern

The Applied Research Laboratory at Penn State University; University Park (TX); On-site; USD 21,000 - 30,000; Part time

Job summary

The Applied Research Laboratory (ARL) at Penn State University seeks a Supply Chain Support Specialist Intern to assist the Supply Chain Department in State College, PA. This paid internship focuses on customer support for ARL’s secure data exchange and supplier information management system, with up to 20 hours per week.

You will gain hands-on experience across file exchanges, permissions, audits, and process improvements while working in a security-conscious environment supporting Navy/DoD

Qualifications

• Ability to apply AI concepts in business settings.
• Proven ability to express ideas clearly in written form.
• Strong problem-solving approach with defined steps.
• Experience communicating effectively in an office setting.
• Ability to exercise discretion in handling information.
• Capability to articulate ideas effectively to others.
• Demonstrated strong organizational skills.

Responsibilities

• Maintain ARL’s Supply Chain Information Management system and supplier data.
• Provide supply chain help-desk support for research, engineering, and procurement processes.
• Assist with file exchange user support, password resets, MFA resets and account setup.
• Manage permissions in file exchange spaces and remove inactive accounts.
• Set up new folder structures and group permissions as requested.
• Troubleshoot file access issues and investigate application problems.
• Support yearly audits of data exchange and supply chain systems.
• Help automate supply chain tasks and improve user experience.
• Create and update support documentation.

Skills

AI in business

Written communication

Problem solving

Office communication

Discretion

Clear communication

Organizational skills

Job description

Job Description And Position Requirements

We are searching for a self-disciplined, highly motivated, and customer service-oriented individual for the role of Supply Chain Support Specialist Intern to join our Supply Chain Department at the Applied Research Laboratory (ARL) at Penn State. This position will be responsible for supporting various supply chain functions including customer support for ARL’s secure data exchange and supplier information management system.

ARL is an authorized DoD SkillBridge partner and welcomes all transitioning military members to apply.

You will:

• Maintain ARL’s Supply Chain Information Management system, including supplier compliance and technical capabilities
• Provide Supply Chain help-desk customer support for research & engineering activities, and business & material acquisition processes
• Assist file exchange users with password resets, MFA resets, new account setup and unlock suspended accounts
• Add/remove permissions to file exchange share spaces and delete inactive user accounts
• Set up new file folder structures as requested by ARL staff and create group permissions
• Troubleshoot any file access issues
• Investigate application issues, perform cause analysis, and take corrective actions
• Perform yearly audits ARL’s secure data exchange and Supply Chain Information Management system
• Automate supply chain work functions, services, and processes to be more efficient and user friendly
• Create/update support documentation

Required skills/experience areas include:

• Ability to use and apply AI in a business environment
• Past success in providing ideas in written form for clear comprehension to an audience
• Demonstrated ability to work through a difficult problem, using proper steps to define and formulate ideas to reach a solution
• Success in an office environment, where various forms of communication and organizational skills were crucial to be effective
• Demonstrated ability to exercise discretion
• Ability to express yourself and ideas successfully to others in order to provide understanding
• Demonstrated organization skills

Preferred skills/experience areas include:

• Current eligibility for access to classified information at the Secret level or higher and may be subject to a government background investigation to upgrade clearance eligibility, if required

The successful candidate will work up to 20 hours/week during the fall, spring, and summer semesters. This is a paid internship opportunity located at ARL in State College, PA. Relocation and housing are not provided.

ARL’s purpose is to research and develop innovative solutions to challenging scientific, engineering, and technology problems in support of the Navy, the Department of Defense (DoD), and the Intel Community (IC).

FOR FURTHER INFORMATION on ARL, visit our web site at www.arl.psu.edu.

BACKGROUND CHECKS/CLEARANCES

Employment with the University will require successful completion of background check(s) in accordance with University policies.

Notice regarding employment at the Applied Research Laboratory (ARL): Employees must be eligible to obtain a government security clearance, participate in the ARL drug testing program, and comply with electronic and physical monitoring requirements applicable to federal contractors. ARL operates in a secure information environment involving Unclassified, Controlled Unclassified Information (CUI), and Classified information. Personal electronic devices brought onsite must be registered and may be restricted from certain areas. You must be a U.S. citizen to apply.

CAMPUS SECURITY CRIME STATISTICS

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here.

EEO IS THE LAW

Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.

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