Supply Chain Specialist

kaishaservice; Liberty (NC); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Bonus opportunities

Paid time off

Medical, dental, vision benefits

Flexible spending accounts

14 paid company holidays

401(k) with company contribution

Tuition reimbursement

Job summary

kaishaservice is seeking a collaborative, detail‑oriented administrative business support to assist the end‑to‑end order‑to‑cash cycle. The role focuses on accurate data entry, basic inventory work, and vendor communication‑forming the foundation of the supply‑chain team.

You’ll manage the full order lifecycle, resolve discrepancies, optimize processes, handle EDI/portal transactions, and create KPI dashboards. Travel minimal; shift 8:00am-5:00pm, Monday-Friday.

Qualifications

• 2-4 years of progressive experience in order processing, logistics, or inventory management.
• Strong Excel skills for data analysis and KPI reporting.
• Familiarity with EDI/portal transactions and supplier communications.

Responsibilities

• Manage the full order lifecycle: create, track, and reconcile SO/POs.
• Resolve pricing and quantity issues and perform root-cause analysis.
• Execute EDI/portal transactions and maintain data integrity.
• Optimize carrier routing and lead exception management for high-risk shipments.
• Communicate ETAs and delays; escalate exceptions as needed.
• Produce advanced KPI dashboards including OTD and transit time.

Skills

Advanced Excel (PivotTables, Power Qry

Dashboard creation

EDI/Portal processes

Carrier management

Inventory systems

Education

High School Diploma

Associate's or Bachelor's Degree preferred

Tools

WMS

EDI systems

ERP systems

Job description

We firmly believe that our employees drive the success of the company! With success in mind as the ultimate goal, we strive to create and provide an environment that offers challenging, stimulating and financially rewarding opportunities. We are looking for The Right One to join our team!

• Competitive Salary with Bonus Opportunities
• Paid Time Off
• Comprehensive Medical, Dental and Vision Benefits (Low Premiums!)
• Flexible Spending and Health Savings Accounts
• 14 Paid Company Holidays
• 401(k) with Company Contribution
• Educational Tuition Reimbursement

Summary

A collaborative, detail‑oriented administrative business support who assist the end‑to‑end order‑to‑cash cycle. The role focuses on accurate data entry, basic inventory work, and vendor communication-forming the foundation of the supply‑chain team.

What You’ll Do

Manage the full order lifecycle: create, track, and reconcile SO/POs; resolve 3‑way match discrepancies. Resolve pricing & quantity issues, drive root‑cause analysis, and approve exceptions. Execute EDI/portal transactions; troubleshoot and maintain data integrity. Optimize carrier routing; lead exception management for high‑risk shipments.Communicate ETAs & delays; handle inbound/outbound exceptions. Negotiate carrier contracts and SLAs; lead vendor scorecards & quarterly reviews. Reconcile inventory discrepancies; drive root‑cause actions; update WMS records. Manage cycle‑count reviews and corrective actions; partner with Finance on cost‑to‑serve and margin impacts. Escalate exceptions, document performance trends, and represent the function at cross‑functional steering committees. Produce advanced KPI dashboards (OTD, transit time, damage rate). Verify customs & export documentation; support compliance audit readiness. Guide cross‑functional teams on transportation strategy; own freight‑cost budget and variance analysis. Other duties as assigned.

What You Need

High School Diploma required, Associate's or Bachelor's Degree preferred. 2-4 years of progressive experience in order processing, logistics, or inventory management. Advanced Excel (PivotTables, Power Query) and dashboard creation. Strong understanding of EDI/portal processes, carrier management, and inventory systems. Proven ability to analyze data, identify root causes, and drive corrective actions.

Travel Minimal

Shift Time 8:00am-5:00pm, Monday-Friday

Our company is proud to be an equal opportunity employer! It is the policy and commitment of the company to maintain a work environment that provides equal employment opportunity (EEO) for all its employees and applicants. We are committed to providing equal employment opportunities without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, marital/domestic partner status, veteran status, disability, genetic information or any other applicable lawfully protected basis. This policy applies to all terms and conditions of employment. We seek to employ individuals qualified for a position by virtue of job-related educational standards, training, experience, and personal qualifications.