Supply Chain Manager, Order Processing

National Seating & Mobility, Inc.; Franklin (TN); Hybrid; USD 75,000 - 105,000; Full time

Job summary

National Seating & Mobility, Inc. is seeking an experienced Order Process Manager to oversee a 20+ member team, ensuring timely and high-quality order processing. The role requires strong leadership, stakeholder management, and proficiency in MS Office. You will coordinate with vendors, drive process improvements, and provide regular updates to field leadership.

The position emphasizes independent work, confidentiality, and proactive problem solving within a dynamic supply chain environment.

Qualifications

• Strong leader capable of coordinating multiple stakeholders.
• Proficient with Word, Excel, PowerPoint.
• Highly detail-oriented and organized.
• Excellent communications with internal and external partners.
• Independent, resourceful and proactive.

Responsibilities

• Manage the Order Process team and provide guidance to 20+ members.
• Monitor team performance for quality and timeliness.
• Coordinate with vendors for order accuracy and on-time confirmations.
• Engage with vendors and sourcing to anticipate and implement changes.
• Drive PO lifecycle tracking and improvements.
• Provide regular updates to field leadership on order processing performance.
• Liaise with vendor teams for integrated data exchange.
• Act as subject matter expert for quoting and purchasing processes.
• Support supply chain systems and participate in year-end inventory.

Skills

Leadership

Office suite

Attention to detail

Communication

Independence

Teamwork

Professional conduct

Confidentiality

Interpersonal skills

Time management

Tools

Microsoft Office

Job description

• Manage the Order Process team and provide guidance and direction to 20+ team members
• Monitor team member performance and ensure both quality and timeliness are provided
• Coordinate with vendors for order accuracy, responsiveness to quote and purchase order confirmations and on-time deliver
• Activelyengageswith vendors and sourcing team to anticipate, plan, implement changes
• Drives improvement with the tracking and management of PO lifecycle
• Reviews and responds to field requests
• Provides regular updates to field leadership for Order Processing performance
• Effective liaison with vendor teams to support and drive integrated data exchange
• Servesas subject matter expert for quoting and purchasing processes
• Supports supply chain systems as needed and participating in year-end inventory processes
• Various projects and tasks as needed

Qualifications/ Education/Experience

• Strong leader who can work with multiple stakeholders, develop and execute information strategy while being able to manage day-to-day tactical activities.
• Proficient in Microsoft Office products (Word, Excel, Power Point, etc.)
• Strong attention to detail. Highly organized.
• Ability tomanage communications to all internal organizational levels and to external vendors.
• Capacity to work independently and be resourceful.
• Team player with the confidence and integrity to earn internal team confidence quickly.
• Exemplary professional behaviors. Sets an example in appearance, communications, and attitude.
• Ability to manage highly confidential company information.
• Strong interpersonal and proactive problem-solving skills.
• Highly skilled in time management to facilitate involvement in multiple projects.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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