Supply Chain Program Manager

Tucker Parker Smith Group (TPS Group); United States; Remote; USD 103,000 - 131,000; Full time

Job summary

The Tucker Parker Smith Group (TPS Group) is seeking a seasoned Program Manager to lead cross-functional supply chain operations and process excellence initiatives. You will map end-to-end processes, drive improvements, and partner with Planning, Logistics, Procurement, Sourcing and Manufacturing to optimize performance across the network.

This remote, project-based role focuses on process modeling, data-driven decisions, and strong stakeholder engagement with senior leadership, IT and external

Qualifications

• 15+ years of experience in program management, supply chain operations, or related functions within a global organization.
• Bachelor's degree in Supply Chain Management, Industrial Engineering, Operations or Business.
• Strong end-to-end supply chain knowledge spanning planning, procurement, sourcing, manufacturing, logistics and inventory management.
• Hands-on experience with BPMN 2.0, SIPOC, and value stream mapping.
• Experience with process mining platforms such as Celonis, SAP Signavio Process Intelligence, or UiPath Process Mining.
• Proven ability to manage cross-functional programs and drive process improvements.

Responsibilities

• Lead end-to-end supply chain process modeling initiatives including order fulfillment, inventory management and revenue forecasting.
• Develop current-state and future-state process maps using BPMN 2.0, SIPOC, value stream mapping and swimlane methodologies.
• Utilize process mining tools to identify inefficiencies, bottlenecks, and opportunities.
• Facilitate cross-functional workshops with Planning, Procurement, Logistics, Manufacturing, Sourcing and IT.
• Manage complex programs including scope, timelines, milestones, dependencies, risks, and executive reporting.
• Translate process improvements into system requirements, dashboards and operational capabilities.
• Drive stakeholder alignment and leadership approval on key deliverables.
• Support disruption response, KPI monitoring and continuous improvement initiatives.
• Develop BRDs, process documentation, RACI matrices, and executive playbooks.
• Oversee external modeling partners and vendor delivery.

Skills

Program management

Stakeholder management

Communication

Problem solving

Independent work

Education

Bachelor's degree (Supply Chain Management)

Bachelor's degree (Industrial Engineering)

MBA or Master's in related field

Tools

Visio

Lucidchart

SAP Signavio

ARIS

Celonis Process Mining

UiPath Process Mining

Job description

Program Manager, Supply Chain Operations & Process Excellence IV

Location: US Remote (Open to working PST hours)

3-month W2 assignment (project based assignment)

Pay: $75-95/ HR

Position Overview

We are seeking an experienced Program Manager, Supply Chain Operations & Process Excellence to lead cross-functional process improvement and transformation initiatives within a global supply chain organization.

This role will focus on improving end-to-end supply chain visibility, operational efficiency, and process standardization across Planning, Logistics, Procurement, Sourcing, and Manufacturing. The ideal candidate brings extensive program management experience, deep supply chain expertise, and hands-on experience with process modeling and process mining tools.

The Program Manager will partner with business leaders, IT teams, and external stakeholders to identify process gaps, develop future-state solutions, and drive operational excellence across the organization.

Key Responsibilities

• Lead end-to-end supply chain process modeling initiatives, including order fulfillment (OTIF), inventory management, supply disruption management, and revenue forecasting.
• Develop current-state and future-state process maps using BPMN 2.0, SIPOC, value stream mapping, and swimlane methodologies.
• Utilize process mining tools such as Celonis, SAP Signavio, or UiPath to identify inefficiencies, bottlenecks, and improvement opportunities.
• Facilitate cross-functional workshops with Planning, Procurement, Logistics, Manufacturing, Sourcing, and IT teams to gather requirements and align processes.
• Manage complex programs, including project scope, timelines, milestones, dependencies, risks, and executive reporting.
• Partner with business and technology teams to translate process improvements into system requirements, dashboards, and operational capabilities.
• Drive stakeholder alignment across multiple departments, influencing senior leadership and securing approval on key deliverables.
• Support supply chain disruption response, KPI monitoring, issue resolution, and continuous improvement initiatives.
• Develop business requirements documents (BRDs), process documentation, RACI matrices, operational playbooks, and executive presentations.
• Oversee external process modeling partners and vendors to ensure successful delivery of project objectives.
• Identify opportunities to leverage automation, AI, and advanced analytics to improve supply chain performance.

Required Qualifications

• 15+ years of experience in program management, supply chain operations, business process transformation, or related functions within a global organization.
• Bachelor's degree in Supply Chain Management, Industrial Engineering, Operations, Business, or a related field.
• Strong end-to-end supply chain knowledge spanning planning, procurement, sourcing, manufacturing, logistics, and inventory management.
• Hands-on experience with business process modeling methodologies, including BPMN 2.0, SIPOC, and value stream mapping.
• Proficiency with process mapping tools such as Microsoft Visio, Lucidchart, SAP Signavio, or ARIS.
• Experience with process mining platforms such as Celonis, SAP Signavio Process Intelligence, or UiPath Process Mining.
• Proven ability to manage complex, cross-functional programs and drive process improvement initiatives.
• Strong stakeholder management skills, including experience collaborating with senior executives and influencing decisions across departments.
• Excellent communication, presentation, documentation, and problem-solving skills.
• Ability to operate independently in a fast-paced, evolving environment with competing priorities.

Preferred Qualifications

• MBA or master's degree in Supply Chain, Operations, Engineering, or a related discipline strongly preferred.
• Experience in semiconductor, data storage, electronics, or high-tech manufacturing industries.
• Experience implementing supply chain control towers, end-to-end visibility solutions, or supply chain transformation programs.
• Familiarity with SAP ERP, advanced planning systems, and supply chain analytics platforms.
• Certifications such as PMP, PgMP, Lean Six Sigma Green Belt or Black Belt, APICS CSCP/CPIM, or Celonis Process Mining.
• Experience leveraging AI, automation, or advanced analytics to improve supply chain operations.