Education: Bachelor's Degree Required; MBA Preferred
Industry: Supply Chain / Semiconductor / High-Tech Manufacturing
Position Summary
We are seeking an experienced Senior Supply Chain Program Manager to lead end-to-end supply chain process modeling, process mining, and transformation initiatives across Planning, Procurement, Manufacturing, and Logistics.
The ideal candidate will have strong supply chain expertise, hands-on experience with process modeling methodologies and process mining tools, and a proven ability to manage complex global programs while aligning cross-functional teams and senior leadership.
Key Responsibilities
- Lead end-to-end supply chain process modeling for order fulfillment, on-time delivery (OTIF), revenue forecasting, supply disruptions, and inventory management.
- Develop current-state and future-state process maps using BPMN 2.0, SIPOC, swimlane diagrams, and value stream mapping.
- Use process mining tools to analyze ERP and planning system data, identify bottlenecks, and uncover process inefficiencies.
- Facilitate workshops with Planning, Logistics, Procurement, Manufacturing, Sourcing, and IT teams to gather requirements and define workflows.
- Translate business requirements into process documentation, BRDs, RACI matrices, operational playbooks, and implementation plans.
- Manage cross-functional programs, including scope, milestones, dependencies, risks, issues, and executive status reporting.
- Align stakeholders, resolve conflicts, drive decisions, and secure leadership approval for process designs and deliverables.
- Partner with IT and data teams to implement process improvements through systems, dashboards, and data feeds.
- Support supply chain disruption response, KPI monitoring, continuous improvement, and lessons-learned initiatives.
Required Qualifications
- 15+ years of program management experience, including complex, cross-functional programs in global organizations.
- Strong end-to-end supply chain knowledge across planning, procurement, sourcing, manufacturing, logistics, and inventory management.
- Hands-on experience with BPMN 2.0, SIPOC, and value stream mapping.
- Experience using process modeling tools such as Visio, Lucidchart, SAP Signavio, or ARIS.
- Experience with process mining tools such as Celonis, SAP Signavio Process Intelligence, or UiPath Process Mining.
- Proven ability to facilitate workshops, influence senior stakeholders, and drive cross-functional alignment.
- Excellent communication, documentation, presentation, and executive reporting skills.
- Ability to work effectively in ambiguous, fast-paced environments.
Preferred Qualifications
- Experience in semiconductor, data storage, or high-tech manufacturing industries.
- Experience implementing supply chain control towers or end-to-end supply chain visibility programs.
- Familiarity with SAP, advanced planning systems, and supply chain visibility platforms.
- Lean Six Sigma Green Belt/Black Belt, PMP/PgMP, APICS/ASCM CSCP/CPIM, or process mining certification.
- MBA or master's degree in Supply Chain, Operations, Engineering, or a related field.
- Interest in applying AI and automation to supply chain processes.
Education
- Bachelor's degree in Supply Chain, Industrial Engineering, Operations, Business, or a related field is required. An MBA or relevant master's degree is highly preferred.