Program Manager - Supply Chain (SAP IBP/ SAP S/4HANA)

Creative Solutions Services, LLC; Santa Clara (CA); On-site; USD 103,000 - 110,000; Full time

Job summary

Creative Solutions Services, LLC is seeking a Program Manager - Supply Chain to lead SAP IBP and SAP S/4HANA ERP implementations onsite in Santa Clara, CA for a 12-month contract. You will define objectives, scope, timelines, dependencies, and coordinate IT, Sales, Channel, and other business functions.

The role requires 3–5 years in program management, governance, SIT/UAT, cutover planning, and executive communication.

Qualifications

• 3–5 years of program or project management experience, with preferred experience in Supply Chain and ERP implementations (SAP IBP/SAP S/4HANA).
• Hands-on governance, SIT/UAT, and cutover planning experience.
• Strong communication and stakeholder management with executive presence.

Responsibilities

• Lead end-to-end lifecycle of interrelated projects within complex programs, ensuring on-time delivery within scope.
• Establish governance, project plans, schedules, templates, and reporting frameworks across IT, Sales, Channel, Marketing, Product Management, and other functions.
• Ensure program documentation and executive communications, including minutes, updates, and steering materials.

Skills

Project management

SAP IBP

S/4HANA

JIRA

Stakeholder management

Education

PMP or CAPM certification (preferred)

Tools

JIRA

Google Drive

Google Sheets

Slack

Zoom

Job description

Program Manager - Supply Chain (SAP IBP/ SAP S/4HANA). 12 Months Contract. Santa Clara, CA (Onsite).

Job ID:26-26276. Pay Range: $75 - $80/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Our client is a leading IT Services and IT Consulting Industry and we are currently interviewing to fill this and other similar contract positions.

Key Responsibilities:

• Lead the end-to-end lifecycle of interrelated projects within complex programs, ensuring delivery on time and within scope. Define objectives, scope, resource requirements, timelines, milestones, dependencies, and risk mitigation strategies.
• Establish and enforce project management governance, processes, project plans, schedules, templates, and reporting frameworks for cross-functional transformation initiatives spanning IT, Sales, Channel, Marketing, Product Management, and other business functions.
• Ensure consistent program documentation and executive communications, including meeting minutes, project updates, steering committee materials, and communications for senior and C-level stakeholders.
• Define and manage SIT/UAT governance, including test scripts, test data, defect triage, retesting, regression testing, and go/no-go criteria.
• Partner with vendors and technical teams to validate fixes, complete regression testing, and ensure solutions are ready for business retesting.
• Lead cutover planning and execution, including runbooks, sequencing, readiness tracking, escalation management, and go-live coordination.
• Provide program metrics, reporting, and actionable insights to support leadership decision-making, prioritization, and issue resolution.
• Research, analyze, and recommend solutions and best practices, providing leadership with clear insights and structured options.
• Partner with business stakeholders to define objectives, KPIs, and success metrics for measuring program and project outcomes.
• Review and analyze business requirements and facilitate alignment between desired business outcomes and IT solution plans.
• Translate technical concepts, project risks, dependencies, and business impacts into clear and actionable communications for stakeholders and leadership.
• Manage scope changes, dependencies, risks, issues, and cross-functional interventions to ensure program objectives are achieved.
• Conduct post-launch debriefs and incorporate feedback into lessons learned and continuous improvement initiatives.
• Partner with cross-functional teams to identify required resources and SMEs while bridging gaps and eliminating silos across workstreams.
• Support overall program readiness and ensure effective coordination across business, IT, vendors, and PMO stakeholders.

Key Requirements and Technology Experience:

• 3–5 years of experience in program or project management, with preferred experience leading Supply Chain and Order-to-Cash functions through SAP IBP and SAP S/4HANA ERP implementations.
• Proven ability to manage multi-phase programs end-to-end across Plan → Build → SIT/UAT → Cutover → Hypercare.
• Experience developing and executing SIT/UAT strategies, defect triage processes, regression testing plans, and cutover runbooks for ERP implementations and go-lives.
• Hands‑on experience with JIRA, structured RAID logs, and collaborative tools such as Google Drive, Google Sheets, Slack, and Zoom within an Agile/iterative delivery environment.
• Strong analytical, organizational, and execution skills with the ability to manage competing priorities and tight deadlines.
• Excellent facilitation, communication, stakeholder management, and executive presentation skills.
• Ability to effectively engage stakeholders across business, IT, vendors, and executive leadership.
• PMP or CAPM certification preferred.
• Familiarity with Agile/Scrum methodologies and change management principles is a plus.

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.