Supply Chain Planner — Food Logistics & Efficiency

NewCold Advanced Logistics; Hagerstown (MD); On-site; USD 55,000 - 75,000; Full time

Job summary

NewCold Advanced Logistics in Hagerstown, MD is seeking a Planner to coordinate receiving, dispatching, and order processing, ensuring KPI targets and accurate data entry. The role requires collaboration with customers and carriers to meet delivery requirements and maintain data integrity across our warehouse systems.

You will use planning tools and MS Office daily, work with Shift Leaders to optimize workflows, and support timely picking, loading, and unloading activities while upholding

Qualifications

• Minimum 2 years of experience in planning, logistics, or warehouse operations.
• At least 3 years of experience using Microsoft Office applications (Word, Excel, Outlook).
• Experience using SharePoint or similar systems preferred.
• Intermediate or higher computer proficiency required.

Responsibilities

• Coordinate receiving and dispatching activities in accordance with customer and company procedures.
• Ensure inbound and outbound orders are processed accurately and in a timely manner to meet service and quality KPIs.
• Use warehouse and planning systems as required to support efficient workflows.
• Manage quality‑related issues on behalf of customers, including service and stock discrepancies.
• Work closely with customers and carriers to ensure delivery requirements are met.
• Collaborate with Shift Leaders and Operators to optimize warehouse workflows and efficiencies.
• Ensure customer orders are accurately entered and maintained within the system.
• Support timely picking, loading, and unloading activities.
• Ensure systems are used effectively to maintain smooth product flow into and out of high‑bay storage areas.
• Act in accordance with procedures to maintain product quality standards, including temperature control and damage prevention.
• Communicate deviations from process, quality issues, or service risks to customers, carriers, and internal teams.
• Prepare agreed‑upon reports and maintain regular communication with customers.
• Perform other duties as assigned.
• Assist with operational tasks as required by the site.
• Support colleagues with assigned tasks as needed.
• Help maintain a clean, safe, and organized work environment.
• Continuously identify opportunities for operational improvement.

Skills

Planning

Logistics

Warehouse operations

Microsoft Office

Education

High school diploma or equivalent

Associate degree or equivalent training

Tools

SharePoint

Job description

NewCold Advanced Logistics in Hagerstown, MD is seeking a Planner to coordinate receiving, dispatching, and order processing, ensuring KPI targets and accurate data entry. The role requires collaboration with customers and carriers to meet delivery requirements and maintain data integrity across our warehouse systems.

You will use planning tools and MS Office daily, work with Shift Leaders to optimize workflows, and support timely picking, loading, and unloading activities while upholding